QA Outsourcing

5 Reasons to Consider QA Outsource in 2021

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Outsourcing services are not a new trendy type of collaboration anymore. Businesses have gotten used to delegating some of the activities, fully or partially. It is a wise and cost-efficient tactic or/and strategic decision. It has already become a usual thing to delegate HR, legal, accounting, financial, QA, and other business tasks to third-party companies.

Outsourced software testing services are especially growing in demand. Why is that happening? The main reason is the demand for flawless application and website performance. And in this case, users dictate new standards for the “flawless,” adding to already tough competition on the IT market. As product development is always an investment, QA services should ensure the potential user would be satisfied with an end-product and the experience it delivers. That’s the cornerstone of success that drives project profitability.

Earlier, we’ve discussed the differences between outsourcing, outstaffing, and freelance in software testing. Today, let’s take a little journey in the QA outsourcing world and analyze the ways it can benefit your business.

Software Testing Outsourcing: Why Should We Use It?

It is hard to imagine the present-day IT domain without QA outsourcing. Teams of talented engineers help small and big companies worldwide to run their businesses in the best possible ways. The list below will help you understand the key benefits cooperation with software testing outsourcing companies can bring.

1. Exceptional expertise gathered in one place

QA outsourcing teams are highly-specialized and focused on testing activities. But what’s more important, you’ll find professionals with different levels of expertise and skillsets in various business domains. As a rule, a software testing company can provide both standardized and absolutely unique testing services. You can be sure that these teams follow the latest testing trends, techniques, and global best practices in methodologies and strategies.

Independent and highly-professional QA specialists can predict, find, and fix errors caused by possible end-user behavior. One more advantage is the availability of colossal banks of real devices, their own testing platforms, and cloud infrastructures.

Businesses have an opportunity to choose the best QA outsourcing companies worldwide, review their completed projects in various industries, use free consultations, etc.

2. Time-efficiency

QA outsourcing companies offer professional automation and manual software testing services. Well-trained and experienced QA engineers can join a project at any stage of development. It helps to deliver a product of the highest quality to the market in the shortest terms.

Besides, such teams are especially interested in successfully completed projects that can become a bonus for their portfolio and reputation. Meeting deadlines helps to cover more projects with the best QA services.

3. Cost-efficiency

Clients need professional testing services for their products. However, they do not have to create and develop in-house QA departments. Definitely, such a process includes exhausting searching and training of smart QA specialists, additional associated costs for HR, accounting, law, etc. Contracts with QA outsourcing companies help to eliminate extra expenses and software quality risks

4. New points of view

Every product under test is an idea in progress. And when it comes to quality, there are no borders for improvements. So if you entrust this idea to highly experienced QA specialists, you’ll receive valuable insights and a fresh angle on product weaknesses, potential risks, and capacities without any subjective influence.

5. Flexibility

QA outsourcing specialists can become a separate team or a part of an existing in-house testing department, enhancing its possibilities. The number of QA engineers involved can vary through the working process depending on project requirements (following the previous agreement for such conditions).

Employment forms and payment systems are quite flexible as well. If there are unexpected changes in conditions, deadlines, etc., outsourcing companies can react quickly and effectively without excessive bureaucracy. You do not need to worry about any communicational or organizational misunderstandings. The quality of a testing product won’t be compromised.

However, it is worth mentioning some cases with the other scenario. Let’s say you deal with numerous typical projects or standardized processes. In a long-term perspective, it is reasonable to create an in-house testing department to cover QA needs.

Onshore Vs Offshore QA Outsourcing – What Is The Difference?

If a client decides to cooperate with a QA outsourcing company, there are two options – an onshore and an offshore team. Both types of companies can offer the same variety of services. The main difference lies in the location. Onshore QA companies work in your domestic country, while offshore QA companies are located abroad, in any other country in the world.

The location of software testing outsourcing companies influences employment and tax payments, as well as a selection of QA providers. For example, cooperation with domestic specialists gives high-quality results, communication is easier since you share a native language, and a company is geographically close to the business. Meanwhile, cooperation with offshore companies gives more space for cost-efficiency.

Offshore teams are still highly customer-centric and skilled. It won’t be difficult to find specialists proficient in English (or other languages you speak) and with good communication skills. Realistic deadlines, together with detailed reporting, compensate for the differences in time zones. Besides, you usually get testing results at the beginning of a working day – the teams are working while clients are sleeping 🙂

In general, there are two crucial moments to keep in mind while working with offshore QA providers:

  1. encourage ongoing feedback between clients and QA outsourcing teams;
  2. find a reliable outsourcing partner with a responsible attitude to work.

If a team meets these two requirements, the location doesn’t matter. Besides, a combination of onshore and offshore QA outsourcing services may also work fine for your business needs.

To Summarize

QA outsourcing companies help to make product development cost-effective and accelerate releases. And it is very significant, taking into account the fast pace of technological advancement. Otherwise, a company risks finishing the development phase late, and a newly released product would not be required by the audience anymore. So if you consider delegating some QA tasks to outsource, stop hesitating, and go for it.

Inna Feshchuk

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