5 Reasons Why Your Online Customers Are Looking But Not Buying

Reading Time: < 1 minute

Here are some possible reasons:

1. Your Store Policies Are Not Clear or Are Too Restrictive

Buying online is convenient, but people look for brick and mortar style assurance, too. They want to know they can easily return products or contact someone about trouble with your service.

2. Not Flexible Shipping Options

Free shipping is big with shoppers, and is quickly becoming an industry standard. Maybe this isn’t within your budget, but you may be able to shift some numbers around to make it fly. Testing will reveal what works best for you. Just make sure customers are aware of your free shipping option if you offer it.

3. Not Mobile Friendly

If you haven’t overhauled your design in the past two years, here’s your likely problem. Studies show that mobile shoppers account for nearly 50% of top retailers’ customers.

4. Customers Have Trust Issues With Your Site

These potential customers want to know their transactions are secure and verifying with a trusted third party can help with this.

5. Unexpected Critical Bug

Due to our experience, we saw how the critical bug can appear in different parts of your website and it can cause you even 90% sales drop!
Don’t be reckless, contact us and help you to make your website better! 

Author

Recent Posts

Competition-Shattering Benefits of Mobile Accessibility Testing and How to Secure Them

Mobile accessibility testing seems to be looking at its breakthrough years. And your business' response…

2 days ago

Generative AI in Software Testing: a Salvation or a Disruption?

It all depends on how you use it. Sorry to everyone looking for a simple…

1 week ago

How to Do Accessibility Testing: Brief Step-by-Step Guidelines

Software accessibility is not optional. Inclusive digital experiences are required by governments. And they aren't…

2 weeks ago

Banking App Testing and How to Handle It

Banking applications have become the essentials to have on our smartphones. Yet, with all the…

3 weeks ago

Accessibility Testing and the Journey Toward Digital Inclusion

Accessibility testing evolved from a compliance exercise to a core component of user experience strategy.…

4 weeks ago

The Essentials of Browser Compatibility Testing

Browser compatibility testing explores whether websites and web applications function correctly across different browsers. It…

1 month ago