Accessibility and Functional Testing For Interactive Video Platform

The client* is an interactive storytelling platform that delivers cinematic interactive videos for the e-commerce industry. It is an ecosystem for brands, creators, and participants that empowers users to shape stories in real time.

The company started its work by making interactive music videos and has gradually grown into a digital ads and brand content provider. Now, the company’s purpose is to create immersive and engaging videos that lead to deeper brand connections and more positive user experiences.

* We recognize the importance of protecting our clients’ privacy and follow the policies to maintain their confidentiality and security. That is why the company name will not be disclosed.

The task was to test the client’s videos for one of the multinational retailers – to run functional, UI, and ADA testing based on the project requirements. Our QA team was chosen since we had worked on several similar video-focused projects before. Generally, it was a standard request: to check the company’s core product.

To proceed with testing, we needed to:

• Study the product to determine what exactly is required to test and ways to execute it.
• Write a checklist for functional and user interface testing.
• Prepare a checklist for ADA testing and pick the tools for it.

Initially, we discussed the cooperation on an estimate model. Our Manual QA Lead prepared an estimate for 200 videos, the initial number discussed. After studying the requirements we received from the client, the teams agreed on what types of checkups to include in ADA testing and what tools to use and prepared the documentation.

QA engineers moved on to test execution. We were receiving materials for QA inspection in bundles. It could be ten, five, or 20 videos per week, sometimes sent at intervals. There were also some shifts in the schedule, and it turned out there were more than the initially discussed 200 items. Therefore, we agreed to switch from an estimate to part-time cooperation.

Our Manual QA Lead assigned the incoming videos to QA engineers engaged in the project on a part-time basis. They logged the bugs in Asana, the project management platform the client’s team used. The client’s team shared their flow for logging defects, and QA engineers followed it to keep the reporting consistent.