The goal of quality assurance is to guarantee that the software works well. The “well” part implies that an application runs smoothly and all its features work as supposed. This latter aspect is an area of responsibility for functional testing. It can come in a form of manual software testing services or be automated.
Functional testing services are meant to verify the conformity of software requirements stated in documentation with the real characteristics. In other words, this is an “expectations vs reality” check. And if those two don’t match, a development team receives code back for further improvements.
There are two approaches that allow a QA company to determine if an app meets customer expectations. One of them implies testing based on requirements. We read functional specifications and use them as premises for writing tests. The other one is testing based on business scenarios. In this case, we learn how a system should behave and check its features from the perspective of business processes.
So what is the role of functional testing in software testing? Just like any other type of QA inspection, it allows releasing software without critical bugs. It helps find answers three essential questions:
By running functional tests, a QA team can verify that all features behave properly or, on the contrary, there are some points of concern. A list of issues can include missing functionality, UI errors, incorrect error conditions, etc. Here is a couple of peculiar things about functional testing:
Test automation services, as always, helps reduce testing time and effort, but only if you find the right cases to automate and tools to use. Automating functional testing may be a complicated task, taking into account a large number of user scenarios.
One hundred percent functional automation is not achievable. For instance, regression and UI testing are often automated, while acceptance testing can be manual only. Besides, there are a variety of cases where manual input is the only way to check a feature. Manual functional testing is also a better solution when you have to mimic real-user behavior closely.
Our advice would be to use the combination of both, especially for long-term projects with a potential for scalability.
To test software features, a QA engineer feeds an input to a system and examines the output. The result of this operation is more important than the way the processing occurs. A functional testing checklist always depends on project type and niche. It shouldn’t be a surprise: a mobile game app and a cloud solution for healthcare don’t have many features in common. Among the other things, a QA team usually pays attention to the following:
Unlike features, step-by-step directions for functional test planning will be very much the same for diverse types of applications. A typical workflow looks like this:
Start writing test cases early. This process can begin at the requirements analysis stage when all details regarding features are evident. The more time passes, the more likely you will need to find a person who can refresh the initial idea behind every functionality, especially in large-scale projects.
Consider using a traceability matrix. QA teams are not always involved in the earliest stages. To make sure no feature is overlooked, you can create an RTM – Requirement Traceability Matrix, a document that enhances functional testing services. Clients, developers, and QA engineers use a shared report to outline requirements and map test cases. You get a comprehensive textbook to use whenever you need to refresh your memory.
Prioritize features and test cases. Every app has money-making functionality – a value that makes users install it. It is the most frequently used part that drives the most attention, so it is reasonable to start with testing these core parts first. Supporting features and other perks can wait.
Act like a real user. Try not to become biased. Use an app as you’ve never seen it before. Be a researcher. Mimic user behavior closely to understand how an application satisfies your needs.
The choice of a functional testing tool always depends on project requirements and specifications. Here are some of the most popular and commonly used solutions:
Functional testing automation can be implemented using a dozen of other tools, like SoapUI, TestComplete, Ranorex Studio, Watir, etc.
All tech products, despite their diversity and highlights, have something in common: software functional testing is a must for each. QA Madness team can run functional testing for your project, so you will be sure to release a product you’ve intended to. Contact us for more information anytime.
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