Software QA Outsource
QA Madness is a QA outsourcing vendor aimed at producing full-scale quality assurance and consulting services to our clients.
Clients
Our specialists become full-fledged members of the clients’ teams soon after they join the projects. Each QA expert is as dedicated to your goals as you are. Our average retention on the QA software testing project is 3.5 years. Many clients have been working with our dedicated QA experts far more than that, and many choose to return with their new projects.
Software Testing Outsourcing
QA outsourcing helps make software development more time and cost-effective. By delegating quality assurance and software testing to outsourced software testing companies, you receive immediate assistance from a highly qualified team. This type of cooperation suits many purposes. QA experts can inspect a new product before its launch, work with already live software, or join at the stage of requirement writing to help set up the development process more efficiently. Software testing outsourcing companies use well-tried testing methods, possess domain knowledge and expertise in different niches, and have large banks of physical devices.
Our Outsourced Software Testing Services
QA Madness provides a full suite of services to improve and maintain the high quality of software solutions. These include a wide range of inspections and offers, from one round of testing in production to building a QA department from scratch and providing full-time support over the following years. In a nutshell, we help various companies develop and release better digital solutions. And the following outsourced QA services make up the core of our daily work.
Quality assurance, or simply QA, encompasses a range of activities for checking the state of the software, detecting unintended behaviors and potential problems, and finding solutions to fix and prevent them. Quality control, or QC, is a more narrow term. It’s the process that sums up the QA. It aims to keep the software product or service high quality achieved at the earlier stages. Outsourcing QA and QC helps companies obtain valuable expertise quickly and build a flexible and efficient QA process.
QA and software testing outsourcing always starts with manual testing. Outsourcing manual testing is a good solution if you don’t have QA engineers on the project or have a workload overwhelming your in-house team. Manual inspection guarantees attention to detail, evaluation of the software aspects where the human eye adds value, and reproduction of complex, uncommon scenarios. Our QA experts can run all types of manual software testing.
Test automation is the next step in QA. Automating the repeated testing tasks may be a good idea if you have stable functionality, a growing product, and an increasing work scope. If you plan to outsource software testing automation, our QA experts will quickly analyze your product to ensure automation is viable. Our team works with various programming languages, frameworks, and tools. You can be sure to find the expertise you’re looking for.
This service entails hiring a QA expert specializing in both manual and automated testing. Traditionally, tech teams preferred dividing these responsibilities among different people. Yet, this approach to outsourcing testing services has been gaining popularity recently due to its efficiency. General testing works well for products with small functionality and, on the contrary, for large teams that seek flexibility. A general QA engineer can switch between manual and automated testing tasks depending on the demand at the time.
Outsourced quality assurance doesn’t end with testing. It also considers the quality of processes and the development team as a unit. Hence, you can outsource QA and IT recruitment, too. We can assign one or several specialists to your project if you need to strengthen the QA team or start testing from scratch. Moreover, we can cover the hiring process for you, finding QA and development specialists based on your request.
Creating secure software is of the utmost importance for companies. Cybersecurity assessment and assurance require specific skills only some teams have by default. Hence, partnering with a testing outsourcing company for cybersecurity assessment is an excellent idea. You can get ethical hackers to check the reliability of your software, estimate the security of web and mobile apps, point out existing and potential vulnerabilities, and help you prepare an actionable plan to fix the issues and respond to any problems in the future.
Why Should You Turn to QA Outsourcing?
The real cost of an in-house employee is typically 1.25 to 1.4 times the base salary range when taxes and benefits are taken into consideration. By engaging our resources in your workflow, you’ll reduce more than 40% of the expense of maintaining your own QA Team. Cost efficiency, however, is only one of the few highlights of cooperating with an outsourced team.
In-House
Outsourcing
Need to hire new people to extend QA expertise 
Access to a broad range of QA skills and experience Access to tools
Dependent on internal budget and team’s skills 
Necessary technologies available without upfront investment Hiring
Longer times for recruiting, onboarding, and training 
Immediate access to the pool of qualified QA specialists Control
Direct control over the QA expert and management of all aspects of their work 
Requires establishing effective communication; you have control over the QA tasks, an outsourcing company manages all the rest Scalability
Limited, challenging to scale up for big projects or peak periods 
Flexible, able to quickly scale up or down testing resources Release time
Potential delays due to lengthy hiring and challenging scalability 
Faster turnaround times that can quickly ramp up testing efforts Continuity
Pauses in testing process or increasing workloads during expert’s vacations 
Specialist replacement guaranteed for the vacation periods Risks
Higher risk of resource turnover and knowledge loss 
Lower risk due to a stable specialist replacement and expertise retention Efficiency
May be challenging, given the factors above 
Higher efficiency due to focused, specialized QA specialists Cost
Higher upfront costs associated with hiring and training 
Pay for services on a per-project or hourly basis, any personnel management costs excluded In-House
Expertise
Need to hire new people to extend QA expertise
Access to tools
Dependent on internal budget and team’s skills
Hiring
Longer times for recruiting, onboarding, and training
Control
Direct control over the QA expert and management of all aspects of their work
Scalability
Limited, challenging to scale up for big projects or peak periods
Release time
Potential delays due to lengthy hiring and challenging scalability
Continuity
Pauses in testing process or increasing workloads during expert’s vacations
Risks
Higher risk of resource turnover and knowledge loss
Efficiency
May be challenging, given the factors above
Cost
Higher upfront costs associated with hiring and training
Outsourcing
Expertise
Access to a broad range of QA skills and experience
Access to tools
Necessary technologies available without upfront investment
Hiring
Immediate access to the pool of qualified QA specialists
Control
Requires establishing effective communication; you have control over the QA tasks, an outsourcing company manages all the rest
Scalability
Flexible, able to quickly scale up or down testing resources
Release time
Faster turnaround times that can quickly ramp up testing efforts
Continuity
Specialist replacement guaranteed for the vacation periods
Risks
Lower risk due to a stable specialist replacement and expertise retention
Efficiency
Higher efficiency due to focused, specialized QA specialists
Cost
Pay for services on a per-project or hourly basis, any personnel management costs excluded
When to Use QA Outsourcing
The motivation to use QA outsourcing varies from team to team. Fewer companies are cautious of engaging with outsourcing providers these days since remote work has proved to be highly efficient if appropriately managed. In general, QA outsourcing can be a one-size-fits-all solution. It works well for short-term and ongoing projects, software still under development and one already live, and teams with and without QA expertise. Here are the most common cases when teams choose to outsource quality assurance.
Low Software Quality
If you have a live product that performs poorly, quality may be the reason for this. Having many critical bugs in production results in negative feedback and significant issues with business performance. Outsourcing QA is a quick and effective way to fix this.Resource Constraints
When your in-house team lacks the necessary skills, expertise, devices, or technical capabilities to handle testing effectively, outsourcing quality assurance can help. You get access to extra resources and specialized knowledge that supplement your team.Tight Deadlines
Outsourcing QA testing helps you scale testing efforts quickly to meet project milestones on time. Moreover, QA outsourcing offers scalability that allows for adjusting the QA team quickly based on project requirements and fluctuations in workload.Specialized Expertise
Certain QA activities, such as security, performance, or compatibility testing, require specialized knowledge and skills. You can outsource QA services to a provider with expertise in those areas ensures better testing results and higher software quality.Cost Efficiency
Hiring and managing in-house specialists is more expensive than offshoring, yet it doesn’t mean giving up any skills and quality. The difference in costs is mainly due to logistics. Thus, outsourcing works great for teams that have restrained budgets for QA.Overwhelming Workload
If developers or anyone else is testing occasionally, outsourcing enables your team members to focus on their core competencies. If your QA team has too many tasks to handle effectively, outsourcing will offload them a bit and optimize the working processes.Why Choose Us for QA Outsourcing Services?
QA Madness has been providing QA and software testing outsourcing services for over ten years. During this time, we’ve developed an approach that allows our clients to experience all the benefits of working with remote specialists. QA Madness is rated 4.8 stars on Clutch and 4.9 stars on G2. What makes us stand out from the competition?
Expertise
Our QA specialists have experience with various testing types, techniques, tools, and business domains. We can cover a specific testing type, build a QA department from scratch, and everything in between.
Communication
QA experts provide detailed feedback on quality, summarizing it in explicit reports. They are proactive, respond fast, and work as a full-fledged part of the client’s team, sharing the same values and ambitions.
Specialists
Most of the experts in QA Madness are Middle and Senior level specialists. You can request someone with experience in a specific domain, knowledge of the preferred tech scope, or an ISTQB certification.
Capabilities
We cover a full range of QA-related services. These include software testing, quality assurance in its broad sense, cybersecurity assessment, testing process setup, QA audit and consulting, and tech recruitment.
Flexibility
Our team guarantees an on-target approach, making your software our sole focus. Every aspect of the services you receive is personalized – from specialist selection to QA strategy design and team scaling.
Security
It works on all levels: QA Madness is an ISO-certified company that also provides cybersecurity services. Hence, there’s no need to prove that client safety and confidentiality are of the highest importance to us.
Expertise
QA Madness is a quality assurance outsourcing company with vast experience. Our specialists have domain knowledge in a number of industries, ranging from entertainment to banking and healthcare. You can request manual, automated, and general QA engineers, and hire a QA Lead or an entire team for the project. You can be sure to get experts with extensive knowledge of QA theory, solid practical skills, and awareness of how to approach your project best.
Devices
- WEB APPLICATION TESTING
- MOBILE APPLICATION TESTING
- DESKTOP APPLICATION TESTING
- API/SDK TESTING
- WEARABLES TESTING
- ERP/CRM TESTING
QA Outsourcing Hiring Process
The hiring process always starts with researching QA outsourcing companies. Consider their expertise, the scope of services offered, cooperation terms, project portfolio, and client feedback on independent review platforms. We hope that our team makes it to your shortlist. So, here’s a brief overview of the steps that will follow.
INTRODUCTORY CALL
Get acquainted with your potential QA service provider.
During the introductory call, we aim to gain a comprehensive understanding of your project and expectations from outsourced QA testing. We discuss project objectives, requirements, tech stack, timelines, and specific challenges or constraints you may be facing. This is a general overview, and you don’t need to share any confidential information.
We’ll also discuss our approach to software QA outsourcing, our range of outsourced testing services, and how we can best support your testing needs to achieve your desired outcomes. You can ask all questions regarding the cooperation you’ve got. This call is an opportunity to understand whether future cooperation will work for both of our companies.
REVIEWING CANDIDATE CVs
Study the CVs of QA experts who fit your requirements.
We’ll pick one or several specialists with the expertise, experience, and skills you seek. Among other things, we consider factors such as cultural fit, team dynamics, and alignment with your project requirements and goals. They are crucial for delivering the expected level of outsourcing software testing services.
You will have several days to study the CVs. Each of these people can demonstrate a strong understanding of testing methodologies, tools, and best practices. All QA engineers in our company have excellent communication skills, attention to detail, and a collaborative mindset.
INTERVIEWS WITH QA SPECIALISTS
Meet the QA specialists in person before hiring anyone.
Use a chance to personally assess each candidate’s technical expertise, problem-solving abilities, communication skills, and overall fit for your project. During these interviews, you can make sure that the manifested skills match the actual requirements for the position. In the end, you want to outsource software QA to skilled professionals.
If you’ve received several CVs, live communication with all candidates is the best opportunity to select the one who’s a perfect fit for your team. It’s also a great way to evaluate the person’s basic soft skills and ask specific questions about their experience with previous software testing outsourcing projects.
SIGNING THE AGREEMENTS
Finalize the selection process with the corresponding agreements.
Once you’ve identified the ideal QA specialists to support your project, we can formalize our partnership. We can sign an MSA, NDA, or other agreements you prefer. We’ll outline the scope of work, project timelines, service levels, confidentiality clauses, and other important terms and conditions governing our collaboration.
By signing the agreements, both parties commit to upholding their respective responsibilities regarding the outsource QA testing process. They commit to working towards successfully completing the project. We aim to create a collaborative and mutually beneficial relationship that fosters trust, transparency, and accountability at every stage of the project lifecycle.
START OF THE WORK
Introduce new team members and begin the work.
We ensure a smooth transition from the software QA outsource planning phase to the execution phase. All QA engineers who join your project are already prepared and seamlessly integrate into your team, aligning with all your workflows. The onboarding takes minimum time, and you can start seeing results as soon as possible.
You can be sure that the QA experts are fully committed to their own tasks as well as shared goals. With our collaborative approach and proactive communication, each QA engineer will apply their skills and expertise to better your software and make your vision a reality.
FAQ
Our team will gladly answer all your questions regarding QA outsourcing. If you are interested in the practical aspects of cooperation or want to learn more about how it fits into your processes, feel free to contact us anytime. For now, we’ll leave the answers to a few popular queries here.
What is QA outsourcing?
QA outsourcing – or quality assurance outsourcing, software testing projects outsourcing – involves contracting an external third-party company to perform software testing and QA activities. You can hire a single expert or a team to cover this part of the work fully or as assistance for your in-house QA squad.
QA outsourcing is a common practice in the software development industry. The quality of software products is crucial and requires specialized skills, resources, etc., which in-house teams may lack. Meanwhile, QA outsourcing covers a vast range of services, offers easy scalability, and is cost-effective.
QA outsourcing is a common practice in the software development industry. The quality of software products is crucial and requires specialized skills, resources, etc., which in-house teams may lack. Meanwhile, QA outsourcing covers a vast range of services, offers easy scalability, and is cost-effective.
What outsourced software testing services exist?
Outsourced software testing services are numerous. They cater to different aspects and stages of the software development lifecycle. It can be a specific type of testing, automation setup, QA consulting, and much more. Basically, every QA service that exists in the development flow may be outsourced.
If you are considering working with an outsourced QA team, the question is not the expertise testing outsourcing companies can provide but rather what exactly you are seeking. Some firms have a narrow specialization focus, but there are also those ready to cover a full scope of QA-related services.
If you are considering working with an outsourced QA team, the question is not the expertise testing outsourcing companies can provide but rather what exactly you are seeking. Some firms have a narrow specialization focus, but there are also those ready to cover a full scope of QA-related services.
What is the difference between outsourced and offshore testing services?
Outsourced and offshore testing services are two slightly different models of engaging external resources for software testing. The main distinction lies in the location of each provider. Outsourced testing means engaging a third-party team. Offshore testing, as the name hits, suggests hiring this team abroad.
The outsourcing provider may be located within the same country or region as the client (onshore outsourcing) or in a different country or region (offshore outsourcing). Outsourced offshore quality assurance services specifically refer to engaging a third-party company or team located in a different country or geographic area.
There’s little difference between these two models regarding quality of work, reliability, communication, and other aspects vital for collaboration. It all depends on the specific company’s practices and values. Hence, don’t focus on the model but on the client feedback for a specific firm.
The outsourcing provider may be located within the same country or region as the client (onshore outsourcing) or in a different country or region (offshore outsourcing). Outsourced offshore quality assurance services specifically refer to engaging a third-party company or team located in a different country or geographic area.
There’s little difference between these two models regarding quality of work, reliability, communication, and other aspects vital for collaboration. It all depends on the specific company’s practices and values. Hence, don’t focus on the model but on the client feedback for a specific firm.
How do you choose an outsourcing QA services company?
Choosing a QA and software testing outsourcing company requires careful consideration. It’s crucial to ensure that the selected provider aligns with your project requirements, budget, timeline, quality standards, and general expectations. To choose the right outsourced QA testing services firm, follow these basic steps:
1. Clearly define your project requirements and requirements for the QA experts.
2. Research outsourcing software testing companies and identify your potential partners.
3. Evaluate their expertise and experience considering their scope of QA testing outsourcing services, case studies, and feedback on the independent review platforms.
4. Set up a demo call to learn more about the company’s communication style, approach to work, and solutions they can suggest for your project.
5. Assess the company’s infrastructure, testing tools, technologies, processes, and security measures.
6. Consider cultural fit and compatibility, especially if considering offshore providers.
7. Review pricing models and collaboration changes in case you need to scale up or downsize the team in the future.
Thorough research backed by these steps will help you make the right decision.
1. Clearly define your project requirements and requirements for the QA experts.
2. Research outsourcing software testing companies and identify your potential partners.
3. Evaluate their expertise and experience considering their scope of QA testing outsourcing services, case studies, and feedback on the independent review platforms.
4. Set up a demo call to learn more about the company’s communication style, approach to work, and solutions they can suggest for your project.
5. Assess the company’s infrastructure, testing tools, technologies, processes, and security measures.
6. Consider cultural fit and compatibility, especially if considering offshore providers.
7. Review pricing models and collaboration changes in case you need to scale up or downsize the team in the future.
Thorough research backed by these steps will help you make the right decision.