CTO at BRKFST
Jon Lopinot
Software QA Consulting & Audit
The team of QA experts will help you review and enhance your development process. During QA audit and consulting, we’ll analyze your software product, related documentation, and standard workflows to detect bottlenecks and optimize your team’s performance. Let’s streamline releases and create better digital experiences together.
Clients
Our specialists become full-fledged members of the clients’ teams soon after they join the projects. Each QA expert is as dedicated to your goals as you are. Our average retention on the QA software testing project is 3.5 years. Many clients have been working with our dedicated QA experts far more than that, and many choose to return with their new projects.
QA Audit and Consulting Services
QA auditing is a documented and systematic evaluation of a company’s software product and the overall development processes. A software test consultant performing the QA audit compares the existing work principles and practices with the requirements of defined quality regulations and customer expectations. As a result of a QA audit and software testing consultancy, companies get a better operation flow, streamlined testing, and a more stable product. By making testing more efficient, teams minimize the risk of critical bugs slipping to production close to zero.
Software QA Consulting Services We Offer
Setting up software development and QA flows correctly is critical for creating a good software product. Miscommunication, messy task flow, lack of prioritization, and similar issues always affect the quality of work – the quality of your software. To make your digital products and services user-ready, start by analyzing how things are done. The QA Madness team can help you do this. Based on the findings of QA audits, we’ll offer the QA services that will help deliver the results you expect.
QA and QC allow for ensuring that your software meets technical and business requirements, as well as user expectations. Through testing and identifying areas for improvement, QA specialists help enhance software’s functionality and performance at different stages of its development. With constant monitoring of the live product and working with user feedback, they make sure the quality remains at the same high level after the release and as it evolves.
Manual testing is the basis of quality assurance. It implies a close inspection of the digital product or service from an end-user perspective. In other words, QA engineers look for defects by exploiting software like actual users. This approach lets the team receive detailed feedback on various quality aspects. Manual software testing is especially valuable in estimating the elements that require human feedback (e.g., usability) and creativity (e.g., exploring uncommon scenarios).
With manual QA set up correctly and providing the first results, the team can look into test automation. It facilitates and accelerates the execution of repetitive scenarios. By writing scripts and using special software to run tests, you can receive faster and more accurate feedback. Moreover, automated testing helps shorten release cycles. If relevant to your project at the given development stage, it can be a real game-changer.
This solution is best suited for smaller projects. If you don’t have a proper workload for two full-time specialists, a manual and an automation QA engineer, you can hire an expert who can run both. Thus, you can use all the advantages of automated testing without exceeding the budget or worrying about the sufficient flow of tasks. The QA specialist will set up manual testing first. After a few initial runs, they can write scripts and automate the repetitive tasks.
We have several scenarios for how to strengthen your team. If you don’t have QA specialists on the project, it’s possible to hire one or several people. If you already have QA engineers, you can request full-time or part-time assistance. It can be an extra software tester with duplicate responsibilities or a specialist with a skill set and expertise your team lacks. Besides outsourcing QA, we help with technical recruitment and software engineer cultivation.
A QA consulting company can set up an efficient QA process for teams at the beginning of product development and those with live products tested without involving professional QA. We’ll analyze your product’s requirements and prepare a custom testing strategy that will align with its tech stack and your business goals. You can hire QA engineers to support this strategy by testing and adjusting it to the software’s needs as it evolves.
Let’s Start a New Project Together
QA Madness helps tech companies strengthen their in-house teams by staffing dedicated manual and automated testing experts.
When Do You Need Software QA Consulting Services and Audit?
As a rule, businesses turn to QA consulting companies when they struggle with software development. The difficulties in question can entail a broad range of problems. For some, it’s a lack of knowledge and skills in QA. For others, the reason in problems with identifying and addressing product issues. It can also be a strive to deliver a flawless product, minimize risks, or improve the way their team functions. The need to audit QA can also be triggered by one of the following issues.
Negative Feedback
Your app has a low rating because of all the negative feedback you are getting in stores or social networks. If the team finds it complicated to detect the root cause of the problems, an unbiased perspective can help locate it and find the right solution.Critical Defects
A hundred percent bug-free software is a myth. However, a product shouldn’t have critical defects in production. If they appear after each release or in untouched functionality, there’s a good reason to review the way QA and development are handled.Too Many Defects
Quality assurance is meant to locate bugs in software. Yet, there’s a limit to a reasonable amount of defects even during the initial testing. If there are a lot of bugs during each testing cycle, there must be something important a team keeps out of their sight.Time-Consuming QA
If testing takes a lot of time and slows down releases, there’s room for improvement. Maybe there are enough repetitive tasks for automation, which would help accelerate testing. However, there might be bottlenecks in the process that require optimizing the testing strategy.Poor Performance
Poor performance, in this case, is used in a more general sense: a failure to meet users’ or stakeholders’ expectations. It’s essential to examine your audience’s needs, business objectives, and market state. A QA audit can help align your plans and expectations.Better QA Setup
If you want to build or improve your testing team, QA consulting firms can clarify what roles and skills are best to look for. If you don’t have a clear vision of testing results or what the QA team is doing, expert consultation is the best way to outline the strategy and outcomes.Advantages of QA Consulting Services
We use consistent benchmarks to provide in-depth, valuable data that you and your team can use to adjust your development plans accordingly. Our software quality audit is structured to give a non-biased review of virtually every aspect of your application. Software QA consulting goes beyond suggestions on potential changes for your software. Our QA engineers can also plan, execute, and maintain the QA procedures.
Constructive Feedback
You’ll receive actionable recommendations based purely on your specific case and date. The QA team will analyze the development pipeline and suggest changes based on the best practices and their experience.
Better Process
Our experts will help you organize the QA process to match the ISTQB standards. You’ll get various aspects covered, including test planning, test case design, test execution, and defect management.
Faster Testing
By uncovering the bottlenecks, you’ll be able to optimize the testing time. Testing consultants will define the coverage, write cases or checklists, select devices, etc., to check everything in the least time.
Fewer Defects
A better testing process means fewer defects. Fewer defects mean less time for fixes, changes, and retesting. Altogether, correcting mistakes in QA setup helps make development cheaper and more efficient.
Risk Minimization
Fewer defects also mean lower risks for your company. Determining bug severity and priority correctly minimizes bugs in production. It means better usability, fewer unsatisfied users, and higher performance.
Team Upskilling
Besides requesting a quality assurance consultant, you can opt for specialist reskilling. We offer comprehensive QA and security training programs that equip teams with the necessary knowledge and skills.
Expertise
Our team specializes in the full scope of quality-related services. We cover a variety of testing types, including accessibility and security, work with a vast range of testing and management tools, and are proficient in a number of business domains. Our quality assurance consultants have years of experience working with different types of software and companies of all sizes. You can be sure to get the expertise you need.
Platforms
- WEB APP TESTING
- MOBILE APPLICATION TESTING
- DESKTOP APPLICATION TESTING
- API/SDK TESTING
- WEARABLES TESTING
- ERP/CRM TESTING
Why QA Madness?
Our team helps businesses create digital products and services of impeccable quality. The software quality assurance consultants support our partners’ ambitions and do everything possible to help them reach their business goals by securing the QA part of the work. With QA Madness, you’ll be able to fully focus on building software instead of testing it.
Specialists
The QA experts fully integrate into your team from the first day. Over 80% of our specialists are Middle and Senior QA engineers, some of them ISTQB-certified. You can be sure your software is in good hands.
Expertise
With QA Madness, you get immediate access to numerous specialists with the required expertise. This can include experience with certain types of software, industries, techniques, tools, and soft skills.
Communication
Clients often admit they like our team’s communication style. We guarantee quick responses, detailed reports, actionable feedback, and a proactive approach to quality improvement that goes beyond describing bugs.
Security
QA Madness in an ISO-certified company. We understand the importance of safety and confidentiality in development and fully guarantee that. Our team can also cover security assessment and control.
Flexibility
We take a personal approach to each client, focusing on their specific needs. You can select the collaboration option that suits you best, extend the list of requested services over time, and scale the QA team quickly.
Commitment
QA consultants start by understanding the ins and outs of your product, team, and goals. The team is committed to the deadlines, very cooperative, and does everything to meet and exceed your expectations.
Our Featured QA & Testing Projects
Quality Assurance Setup and Testing for Mobile Gaming & NFT Platform
The client was looking for a QA engineer with experience in mobile testing and knowledge of the gaming industry. They had a new and custom platform and needed to set up the QA process from scratch: define the coverage, prepare documentation, and integrate testing into the workflow.
QA Process Setup and Testing for the Meeting Platform
The product was live, but the QA process was chaotic – without a clear flow or software testing specialists involved. The client sought an external audit and process setup so that other team members wouldn’t have to test the platform and severe defects wouldn’t slip to production.
Quick QA Team Scaling for Supply Chain Software Company
The company needed to expand its QA department rapidly during hypergrowth. They had high standards regarding the candidate requirements and an extensive list of responsibilities for the new team members. The main challenge was getting the right expertise while scaling quickly and smoothly.
Full-time QA Support for the Marketing Platform Providear
The QA team joined a few months into the development. The platform was new and developed from scratch. Thus, it required thorough analysis at all test levels and vast coverage. The team worked under frequently changing requirements and needed to adjust the testing strategy accordingly.
Testing Process Setup for the Cancer Research Software
The client develops innovative desktop software products in the healthcare domain. The QA engineers tested two of their projects – software that operates the laboratory devices. The company needed vast test coverage and consistent documentation standardized by their rules.
Testing of the Cloud-Based E-Commerce Solution
The company created a shipping storefront solution – a custom product that hasn’t been tested yet. The scope of tasks for QA engineers, in addition to running tests, included close analysis and the creation of a detailed functional checklist that would suit the first and subsequent test iteration.
Let’s Start a New Project Together
QA Madness helps tech companies strengthen their in-house teams by staffing dedicated manual and automated testing experts.
Quality Assurance Consulting Process
Software quality assurance consultancy covers two aspects: development process review and QA process review. You can request one of them or both. Altogether, these reviews make up a seven-stage audit and consulting process. We communicate with the programming team to learn about the product specifics and the development process. With project goals and quality expectations in mind, the software QA consultants spot major quality gaps and share recommendations for improvement.
Requirements Audit
The work always starts with analyzing requirements.
Software test consulting is not an exception. It’s critical to define and describe software requirements according to the standards. Among other things, it’s advisable to separate business and technical aspects in planning. The requirements should fully match the features delivered to the test environment. Otherwise, contradictions will cause unnecessary arguments.
Requirements should be as detailed as possible. This will allow a QA consultant to prepare test documentation while feature development is still in progress. Teams shouldn’t change requirements during development. If they do, it’s necessary to create new tickets with updates. Only very minor things can go unreported.
Environment Audit
Reviewing test environments allows for the creation of user-ready products.
It’s essential to have different tech stacks for manual and automated testing. Both should be similar to the production stack as much as possible. The teams should closely mimic not only user behavior but also conditions for exploitation. Setting up proper test environments and delivering the last versions on time makes it possible to get valid feedback.
Feature Development
Feature development is subjective to specific rules.
Quality assurance consultancy includes their optimization. The rules should be defined and stated in a corresponding document. Developers, QA engineers, analysts, and anyone involved in product development can consult it to deliver their part of the work correctly and resolve issues. Also, there should be onboarding materials for new team members.
It’s best to define ticket management rules at the start of the project. Then, team members should fill in the fields correctly and link all tickets related to the same issue. A software testing consultant can help improve report structure, too. Another important thing is communication. It’s essential to answer questions without delays and agree on the priorities for bug fixing.
Manual Feature Acceptance Testing
Software testing can start before there’s any functionality.
It’s more effective to run a requirement analysis before feature development. The earlier you detect a bug, the cheaper it is to fix. It’s possible to find issues during the requirement review. This stage of audit and software test consultancy also entails reviewing the documentation writing process, documentation quality, testing tools, data, and environment.
Automated Regression Testing
Regression testing becomes the first candidate for automation.
At this stage, a software QA consultant focuses on how a type of testing is handled. The audit includes analyzing technologies chosen for test automation, manual test cases, automated scripts, execution flow, report generation, and results review. It’s also necessary to review the CI/CD integration.
Performance Testing
Slow loading and frequent downtimes endanger software products.
To handle this with QA audit, software testing consultants review the environment for load testing. It should model the same conditions as the production environment. Additionally, there’s a review of performance testing tools and methods, test scenarios and cases, and reports with test results.
Tests Results Review
Quality assurance is a continuous process.
After running tests, the team should work with the feedback. During the audit, a software quality assurance consultant will look into the number of critical issues in production, the number of blockers and bugs in total detected during testing, etc. Finally, the audit is concluded by production monitoring after the release.
Clients About Us
“QA Madness has established a smooth workflow through effective communication. The team is trustworthy, efficient, and hardworking.”
“Thanks to QA Madness’s efforts, we are able to resolve technical issues and keep our platforms optimized and bug-free.”
CEO at Dexter Agency
Marc Uitterhoeve
“QA Madness was seriously professional. They listened to our needs and gave us the kind of work we expected. As a result of their efforts, we can locate a bug in the test environment, which prevents issues from entering production. I would recommend them, 100%.”
COO at Bitbull Srl
Alessandro Ronchi
"They’ve always been very professional, prompt, and available when we needed them. We’ve never had any issues or needed to go back and teach them how to meet our standards."
VP at Isadora Agency
Alex Mathias
"QA Madness has significantly reduced the number of bugs and issues in our final products. They’ve also improved our internal processes."
Co-founder of Wezz E-Commerce
Jordi Dekker
"QA Madness generated extensive feedback that developers normally can’t see. We could never have gained this insight without their thorough functionality testing services. I appreciated how quickly they conducted testing despite the high volume of work it entails."
CEO at SupportDesk
Wouter Den Otter
"They are an extremely valuable part of our extended team, and I couldn’t ask for more from a project management standpoint. QA Madness team is extremely professional when it comes to sticking to estimates, scopes, and quotes."
Co-founder of Above The Fray Design, Inc.
Noah Oken-Berg
FAQ
If you have any questions about QA audit and quality assurance consulting services or want to learn how they are applied in your case, we’ll be happy to help you figure it out. Don’t hesitate to contact our QA team for more information.
What does a QA consulting include?
Software quality assurance consulting includes a complete review of your development and quality assurance processes. Based on its results, QA engineers prepare and share an actionable improvement plan. A company requesting an audit can use it to enhance and accelerate development, release products of better quality, improve communication, and reduce development expenses.
What does a QA audit mean?
Through quality audits software undergoes an inspection of how a company manages software development. It entails two parts: development process review and QA process review. The former includes requirement and environment audits and feature development. The latter includes manual feature acceptance testing, automated regression testing, performance testing, and test results review.
When do you need QA consulting?
You need quality engineering consulting when there are problems in the software development process. They can range from negative user feedback to long release cycles. If development or testing seems inefficient, and your team cannot understand why exactly, QA consulting brings in an unbiased perspective with potential solutions.
To be more specific, quality assurance consulting companies can help you with the following requests:
- Lack of QA knowledge or skills in the team.
- Striving to minimize risks associated with development.
- Difficulties with releasing good products.
- Poor rating and user feedback.
- Features don’t meet user expectations.
- Testing takes a lot of time.
- Every software iteration contains many bugs.
To be more specific, quality assurance consulting companies can help you with the following requests:
- Lack of QA knowledge or skills in the team.
- Striving to minimize risks associated with development.
- Difficulties with releasing good products.
- Poor rating and user feedback.
- Features don’t meet user expectations.
- Testing takes a lot of time.
- Every software iteration contains many bugs.
What results of QA consulting will you have?
Software testing consulting services result in better-organized development and a more productive team. QA experts uncover bottlenecks and help you organize the work according to the best industry standards and practices. This accelerates development, minimizes risks to a business, and keeps the team more productive and motivated.
From the product quality perspective, software testing consulting results in having new software builds with fewer bugs and few to zero critical bugs in production. This means enhanced app performance, better feedback, and more pleasing business results.
From the product quality perspective, software testing consulting results in having new software builds with fewer bugs and few to zero critical bugs in production. This means enhanced app performance, better feedback, and more pleasing business results.
What tools are usually used for QA consulting & audit?
Quality assurance consulting firms evaluate a variety of tools used for software development when they run QA audits. These can include tools for test management, all types of automated testing, performance testing and its subtypes, version control, continuous integration and development, defect tracking, communication, and more. Basically, a QA consultant assesses all tools a team uses during QA consulting and audit.