The final, in-depth check to confirm your digital product is ready for launch.
Get a consultationOur specialists become full-fledged members of the clients’ teams soon after they join the projects. Each QA expert is as dedicated to your goals as you are. Our average retention on the QA software testing project is 3.5 years. Many clients have been working with our dedicated QA experts far more than that, and many choose to return with their new projects.
QA acceptance testing is the final stage of testing software before launching it publicly. As soon as a company decides that the product is ready for use by a vast audience, acceptance testing has to verify it. The highlight of the acceptance testing procedure is the involvement of a focus group—real users. Big companies practice running acceptance tests in-house, engaging employees and offering them to try out a product. However, with professional QA engineers running acceptance tests, you can ensure an unbiased view, testing from an end-user perspective, and advanced skills in spotting problematic areas and unnoticeable defects.
The “acceptable” can mean different things, especially when it comes to software quality. To conclude whether a product is ready for release or requires further improvements, a testing team relies on specific documentation – acceptance testing criteria defined at the beginning of the testing process. It explains clearly what ’readiness’ is and prevents release delays. If you don’t have acceptance criteria, our QA team can write them relying on our previous experience with similar products.
UAT tests can focus on different aspects of your software—from features to regulatory compliance. Each type of acceptance testing is designed to confirm that your digital product or service is ready for real-world use. Our services are always tailored to client needs, and QA engineers apply a mix of user acceptance testing types that look into all essential aspects of the software.
UAT testing is the final testing phase, where real users (or QA engineers acting like ones) validate that the software meets their needs. They reproduce real-life scenarios to identify any issues or gaps and approve the product for deployment.
The purpose is to confirm that the software solves business problems and aligns with organizational strategies. Upon testing, the product team gets a sign-off from QA engineers indicating the software is fit for purpose.
Also known as production acceptance testing, it entails checking the software’s stability, reliability, and performance in a live environment. QA engineers validate that the system can be managed and maintained post-deployment.
This type of acceptance testing verifies that the software complies with relevant legal and regulatory standards. It is especially critical in healthcare, finance, data management, etc., where strict compliance is required.
The purpose of this inspection is to confirm that the software meets the specifications and requirements agreed upon in a contract between the vendor and the client, serving as a formal checkpoint to verify deliverables.
Software testing and quality assurance are always about confirming that software meets the requirements. Yet, there are nuances to every method and type of testing. UAT acceptance testing bridges the gap between development teams and business objectives, ensuring the software aligns with real-world needs. Hence, its benefits refer to both technical and business aspects.
Quality Assurance Setup and Testing for Mobile Gaming & NFT Platform
The client was looking for a QA engineer with experience in mobile testing and knowledge of the gaming industry. They had a new and custom platform and needed to set up the QA process from scratch: define the coverage, prepare documentation, and integrate testing into the workflow.
QA Process Setup and Testing for the Meeting Platform
The product was live, but the QA process was chaotic – without a clear flow or software testing specialists involved. The client sought an external audit and process setup so that other team members wouldn’t have to test the platform and severe defects wouldn’t slip to production.
Quick QA Team Scaling for Supply Chain Software Company
The company needed to expand its QA department rapidly during hypergrowth. They had high standards regarding the candidate requirements and an extensive list of responsibilities for the new team members. The main challenge was getting the right expertise while scaling quickly and smoothly.
Full-time QA Support for the Marketing Platform Provider
The QA team joined a few months into the development. The platform was new and developed from scratch. Thus, it required thorough analysis at all test levels and vast coverage. The team worked under frequently changing requirements and needed to adjust the testing strategy accordingly.
Testing Process Setup for the Cancer Research Software
The client develops innovative desktop software products in the healthcare domain. The QA engineers tested two of their projects – software that operates the laboratory devices. The company needed vast test coverage and consistent documentation standardized by their rules.
Testing of the Cloud-Based E-Commerce Solution
The company created a shipping storefront solution – a custom product that hasn’t been tested yet. The scope of tasks for QA engineers, in addition to running tests, included close analysis and the creation of a detailed functional checklist that would suit the first and subsequent test iteration.
QA Madness helps tech companies strengthen their in-house teams by staffing dedicated manual and automated testing experts.
The acceptance test procedure may vary in terms of scope and timeline depending on the software’s particularities. Nevertheless, the general UAT process flow is standard. It typically entails five stages, not including negotiations.
Getting familiar with your software.
QA engineers start UAT testing software by learning your digital product or service in detail. They interact with the software, study documentation and designs, communicate with the team regarding business goals, etc.
The more information they get, the easier it will be to ensure the optimal coverage. Familiarity with functionalities and requirements allows for focusing on the core features and determining the risk areas.
Preparing test documentation, environment, and data.
Based on the gathered data, QA engineers prepare test artifacts. These can include test cases or checklists, a test plan, a test strategy, a QA strategy, etc. It helps structure the testing process and keep the members of the product team on the same page.
Also, QA engineers can participate in setting up the test environments. It’s critical to mimic real conditions closely to get correct feedback. The same applies to test data. QA engineers need to request or generate user accounts, payment details, etc., to check all types of UAT scenarios.
Test execution and defect reporting.
The next stage is running the software acceptance tests. QA engineers follow the test cases or checklists they’ve prepared to check positive and negative scenarios. They aim to verify the core functionality against business requirements.
All discrepancies, logic gaps, and other issues are documented in the form of defect reports. QA engineers describe each problem in detail, attaching screenshots or screen recordings to illustrate it better.
Fixing, retesting, and change-related testing.
Software developers get enough data to start looking for the root causes and fix the defects. After the fixes are implemented, QA engineers check the reported problems once again to confirm the success of these code changes.
They also run change-related tests—sanity, smoke, and regression testing. The purpose of those is to confirm that core functionality keeps working as intended after code changes (since the latter can affect other parts of software unexpectedly).
Software deployment and maintenance.
The QA team can participate in release management, overviewing the deployment, and running a quick smoke test in production, just in case. This will mark the end of the active stage of the UAT software testing process.
If you plan to enhance the software with new features and scale it eventually, it’s critical to have a QA engineer on your team for regular testing of these updates. For the least, involve QA specialists for the next round of user acceptance testing.
By partnering with QA Madness for software UAT testing, you get a reliable software testing provider interested in your success and supporting your ambitions. Our team combines technical expertise with a focus on usability, collaborating closely with your team to replicate realistic scenarios and workflows. You get more than a promise to spot critical defects.
Our portfolio includes projects of various complexities and tech stacks. For the past decade, we’ve been working with companies of different sizes, from startups to enterprises, and in different industries.
Each expert in QA Madness has solid knowledge of the QA methodologies and vast experience with several business domains. Most are Medium- and Senior-level specialists, with ISTQB-certified QA engineers among them.
Request a specialist with a skillset precisely matching your project’s tech stack. Choose a cooperation model for your current workload. Scale the testing setup and the QA team easily as your project evolves.
We guarantee clear and timely communication—with detailed reports, participation in meetings, and a proactive approach to QA. Though working remotely, our specialists become full-fledged members of your team.
QA Madness is an ISO-certified company operating in compliance with international business security standards. We guarantee safety and security throughout the entire SDLC—from full confidentiality to running cybersecurity testing.
We go beyond surface-level testing to uncover hidden issues. Our QA engineers value efficiency and share our client’s ambitions. The experts working on your project will build the optimal QA strategy for it.
“QA Madness has established a smooth workflow through effective communication. The team is trustworthy, efficient, and hardworking.”
CTO at BRKFST
Jon Lopinot
“Thanks to QA Madness’s efforts, we are able to resolve technical issues and keep our platforms optimized and bug-free.”
CEO at Dexter Agency
Marc Uitterhoeve
“QA Madness was seriously professional. They listened to our needs and gave us the kind of work we expected. As a result of their efforts, we can locate a bug in the test environment, which prevents issues from entering production. I would recommend them, 100%.”
COO at Bitbull Srl
Alessandro Ronchi
They’ve always been very professional, prompt, and available when we needed them. We’ve never had any issues or needed to go back and teach them how to meet our standards.
VP at Isadora Agency
Alex Mathias
QA Madness has significantly reduced the number of bugs and issues in our final products. They’ve also improved our internal processes.
Co-founder of Wezz E-Commerce
Jordi Dekker
QA Madness generated extensive feedback that developers normally can’t see. We could never have gained this insight without their thorough functionality testing services. I appreciated how quickly they conducted testing despite the high volume of work it entails.
CEO at SupportDesk
Wouter Den Otter
They are an extremely valuable part of our extended team, and I couldn’t ask for more from a project management standpoint. QA Madness team is extremely professional when it comes to sticking to estimates, scopes, and quotes.
Co-founder of Above The Fray Design, Inc.
Noah Oken-Berg
Software user acceptance testing often raises important questions for teams aiming to ensure their product meets end-user expectations. Here, you can find answers to some of the most common queries to help you better understand UAT, its process, and its significance. For more specific requests and clarification regarding your project, please contact our team.
User acceptance testing in software testing is the final phase of the testing process. At this stage, a company involves end users to verify that a software application works as intended in real-world scenarios. This strategy helps ensure the product meets business requirements and is ready for deployment.
However, assembling a focus group is a complex and challenging task. That’s why delegating acceptance testing and user acceptance testing to an outsourced QA company is a usual practice.
UAT software testing follows a standard QA process flow. Firstly, QA specialists need to get familiar with the software to define the scope and objectives, identifying the features and scenarios to test. Based on this, they create detailed checklists or test cases reflecting real-world use. Next, the tech team sets up a test environment that closely mimics production and prepares realistic test data.
With the infrastructure set up, QA engineers can execute the planned tests. They verify the features against business requirements and document the findings. All discrepancies and deviations are documented in bug reports and are sent for fixing with further retesting.
The purpose of acceptance testing in software testing is to ensure that digital products and services align with business requirements and satisfy user expectations. Although each QA activity is meant to confirm that software is free of critical defects before it goes live, during UAT software testing, the focus is on verifying that the software completes the tasks it was intended for. It serves as the final quality check to confirm the product is ready for real-world use.
A software user acceptance test may be performed by end users or business stakeholders who will use the software in their daily operations. Meanwhile, QA engineers perform this role. An outsourced QA team can act as a group of alpha testers or beta testers (depending on the product readiness) to provide sufficient coverage and unbiased perspective.
Acceptance software testing is the final level of testing. In other words, it follows unit, integration, and system testing. Hence, it should be conducted after functional, compatibility, accessibility, and other obligatory checks. That places the UAT process at the end of the software testing life cycle—just before the product is deployed to production.
Each user acceptance test (UAT) is crucial because it validates the software against real-world requirements, reduces the risk of post-launch issues, and ensures end-user satisfaction. It also helps build confidence among stakeholders that the product is ready for deployment.
Ready to speed up the testing process?
