Taking you one step closer to releasing a digitally accessible product. Let’s identify and fix barriers that might prevent people from using your software or pose compliance issues.
Get a consultationOur specialists become full-fledged members of the clients’ teams soon after they join the projects. Each QA expert is as dedicated to your goals as you are. Our average retention on the QA software testing project is 3.5 years. Many clients have been working with our dedicated QA experts far more than that, and many choose to return with their new projects.
Digital products should work for everyone. Our website and mobile app accessibility testing will help you create digital experiences that truly include all users. The main goal of accessibility testing is to find and fix barriers before they affect real users. We check how your digital products perform with screen readers, keyboard navigation, and other assistive technologies that many people rely on daily. We examine color contrasts, form completion without a mouse, and content structure. Beyond helping you meet legal requirements like ADA, WCAG, and Section 508, our mobile and website accessibility testing improves everyone’s experience with your software.
We offer a range of quality assurance testing services that focus on accessibility. Our team will analyze your digital solution and requirements to offer the best solution depending on your software’s particularities, objectives, and timelines.
Finding accessibility barriers can require both human expertise and specialized tools. When testing accessibility, our team can combine automated scans with hands-on manual examination to give you the most comprehensive view of your product’s accessibility. Regardless of the optimal strategy, we cover the full range of accessibility inspections, including but not limited to the ones featured here.
QA engineers evaluate your digital products against recognized standards. Our detailed reports show exactly where your products meet standards and where they fall short, with clear recommendations to bring them into compliance.
We check that your text, buttons, and visual elements have enough contrast to be visible to everyone. We identify instances where colors fall short of the requirements, making content hard or impossible for some users to read.
We test how your websites and apps behave at different zoom levels, as people with visual impairments often need it, checking that text doesn’t overlap, interfaces don’t break, and users don’t need to scroll horizontally.
QA specialists check all flows using only audio feedback, identifying places where information gets lost or the features become unusable—navigation becomes confusing, interactive elements aren’t properly announced, etc.
QA experts test compatibility with voice input software to ensure your product works for people with motor disabilities. This covers all interactive elements that can be activated by voice and custom components (to make sure nothing interferes).
We verify that every function in your product can be accessed using only a keyboard—including navigation, form completion, and interaction with custom controls, covering proper focus indicators, logical tab order, and more.
If you want to provide the same comprehensive experience for all users regardless of their capabilities. By running software accessibility testing, a QA team makes sure that a website or application is suitable for people with visual, hearing, cognitive, and motor limitations. Social responsibility, an attempt to extend the service market, risk mitigation—there are many reasons to make your software digitally inclusive.
Quality Assurance Setup and Testing for Mobile Gaming & NFT Platform
The client was looking for a QA engineer with experience in mobile testing and knowledge of the gaming industry. They had a new and custom platform and needed to set up the QA process from scratch: define the coverage, prepare documentation, and integrate testing into the workflow.
QA Process Setup and Testing for the Meeting Platform
The product was live, but the QA process was chaotic – without a clear flow or software testing specialists involved. The client sought an external audit and process setup so that other team members wouldn’t have to test the platform and severe defects wouldn’t slip to production.
Quick QA Team Scaling for Supply Chain Software Company
The company needed to expand its QA department rapidly during hypergrowth. They had high standards regarding the candidate requirements and an extensive list of responsibilities for the new team members. The main challenge was getting the right expertise while scaling quickly and smoothly.
Full-time QA Support for the Marketing Platform Provider
The QA team joined a few months into the development. The platform was new and developed from scratch. Thus, it required thorough analysis at all test levels and vast coverage. The team worked under frequently changing requirements and needed to adjust the testing strategy accordingly.
Testing Process Setup for the Cancer Research Software
The client develops innovative desktop software products in the healthcare domain. The QA engineers tested two of their projects – software that operates the laboratory devices. The company needed vast test coverage and consistent documentation standardized by their rules.
Testing of the Cloud-Based E-Commerce Solution
The company created a shipping storefront solution – a custom product that hasn’t been tested yet. The scope of tasks for QA engineers, in addition to running tests, included close analysis and the creation of a detailed functional checklist that would suit the first and subsequent test iteration.
QA Madness helps tech companies strengthen their in-house teams by staffing dedicated manual and automated testing experts.
We have a structured approach to QA accessibility testing that can be quickly calibrated to accommodate the particularities of your software and work processes. This helps uncover barriers and ensures your digital products work for everyone without too much time for preparation and onboarding, regardless of whether it’s testing websites for accessibility or dealing with complex cross-platform software. Here’s how we make it happen.
Getting to know your product and laying the groundwork.
We start by understanding your application’s purpose, audience, and technical stack. QA engineers assigned to the project review your product requirements, design documents, and user flows through an accessibility lens. We identify which accessibility standards matter most for your industry and users (WCAG 2.1, Section 508, ADA compliance test, etc.).
Based on this analysis, the experts create a testing strategy with sufficient test coverage that prioritizes the most critical user journeys and screens. They also determine which assistive technologies and testing tools to use based on your target audience’s needs and specify all crucial work-related aspects, such as timelines, risks, and others.
Creating a tailored testing approach for your software.
We develop comprehensive test scenarios that focus on how users with disabilities will interact with your product. Our team creates detailed checklists covering all relevant accessibility criteria and guidelines.
QA engineers prepare testing environments with the necessary screen readers, magnification tools, and other assistive technologies. They also request or generate test data to make testing as realistic as possible. This preparation ensures we’ll catch both common and product-specific accessibility issues.
Running the tests to uncover accessibility barriers.
QA engineers execute the planned accessibility tests, methodically working through each screen and function. The experts test with various assistive technologies, simulating how users with different disabilities would experience your product.
Each test is documented with detailed notes on barriers encountered and specific steps to reproduce issues. We classify problems by severity, considering both compliance impact and real-world user difficulties. Throughout this phase, we maintain clear communication with your team about critical findings.
Verifying fixes and ensuring consistent accessibility.
After you address the initial accessibility issues, we verify each fix to ensure it actually solves the problem without creating new barriers. We retest critical user journeys to confirm that overall accessibility has improved.
This phase includes retesting, smoke testing, and regression testing to make sure all issues were fixed without degrading accessibility in other areas. If everything works as expected, the updated software version is declared ready for deployment.
Providing clear findings and further guidance.
QA engineers share detailed accessibility test reports featuring findings and recommendations. These include specific examples of barriers encountered, screenshots or recordings demonstrating issues, and prioritized remediation advice.
Beyond just identifying problems, we provide practical guidance on how your team can improve user experience or optimize the QA flows. For ongoing projects, we’ll establish monitoring plans to test accessibility repeatedly as your product evolves and maintain it digitally inclusive.
Finding a reliable partner for software accessibility QA is as critical as testing itself. With the variety of accessibility testing companies offering these services, it’s easy to get lost and confused. Make sure to weigh all the pros and cons thoroughly before any commitments. Meanwhile, we’ll try to convince you why QA Madness may be the partner you’re looking for. There are at least six reasons for this.
Our QA engineers have practical experience with various stacks and technologies, as well as business domains and company structures globally. We bring in vast expertise in mobile and web, manual and automated testing, and more.
In addition to tools, we use a large bank of physical devices, including smartphones, tablets, laptops, and PCs with various specifications to cover a vast range of user scenarios. We select the optimal mix of configurations for tests.
Most of our experts are Middle- and Senior-level professionals. You can hire one or several specialists with the exact skill sets you need, an ISTQB-certified tester, a QA Lead, etc., or request other roles for our recruiters to source.
Clients list communication as one of our strongest sides. QA engineers don’t require constant supervision or strict control—they keep you fully informed on the progress with clear, transparent, extensive, and timely communication.
We strive to do more than just find and describe problems. QA engineers participate in all meetings you want them to and approach quality in software and processes proactively. We also suggest relevant QA team adjustments at the right time.
QA Madness is an ISO-certified company. We are not only aware of the best security and confidentiality practices but also have proof of compliance with those. Your software will be in good hands, and your intellectual assets fully protected.
“QA Madness has established a smooth workflow through effective communication. The team is trustworthy, efficient, and hardworking.”
CTO at BRKFST
Jon Lopinot
“Thanks to QA Madness’s efforts, we are able to resolve technical issues and keep our platforms optimized and bug-free.”
CEO at Dexter Agency
Marc Uitterhoeve
“QA Madness was seriously professional. They listened to our needs and gave us the kind of work we expected. As a result of their efforts, we can locate a bug in the test environment, which prevents issues from entering production. I would recommend them, 100%.”
COO at Bitbull Srl
Alessandro Ronchi
They’ve always been very professional, prompt, and available when we needed them. We’ve never had any issues or needed to go back and teach them how to meet our standards.
VP at Isadora Agency
Alex Mathias
QA Madness has significantly reduced the number of bugs and issues in our final products. They’ve also improved our internal processes.
Co-founder of Wezz E-Commerce
Jordi Dekker
QA Madness generated extensive feedback that developers normally can’t see. We could never have gained this insight without their thorough functionality testing services. I appreciated how quickly they conducted testing despite the high volume of work it entails.
CEO at SupportDesk
Wouter Den Otter
They are an extremely valuable part of our extended team, and I couldn’t ask for more from a project management standpoint. QA Madness team is extremely professional when it comes to sticking to estimates, scopes, and quotes.
Co-founder of Above The Fray Design, Inc.
Noah Oken-Berg
The answers to some of the common questions about accessibility testing will help you understand how this QA assessment works and why it matters for your digital products. Here, we explain the fundamentals and practical approaches to make your digital products more inclusive. For more specific questions, contact our team at any time. We’ll be glad to talk.
Accessibility testing is the process of checking that software products can be used by people with all kinds of disabilities—vision, hearing, motor, cognitive, and other—since each of them approaches and considerations. Effective accessibility testing doesn’t just check for technical compliance—it evaluates the overall experience from the perspective of users with different abilities and needs.
The goal of accessibility testing in software testing is to identify and remove barriers that prevent users with disabilities from accessing information or completing tasks. This includes evaluating whether websites, mobile apps, and other digital products work properly with assistive technologies like screen readers, voice recognition software, or alternative input devices.
Web accessibility testing specifically focuses on websites and web applications. It involves checking that web content meets accessibility standards like WCAG (Web Content Accessibility Guidelines). Among other things, it explores navigation, forms, images, multimedia, dynamic content, and other web elements to confirm they’re usable by people with various disabilities or define the areas for improvement.
Testing a website for accessibility can involve examining both the technical code structure and the actual user experience. The same goes for web apps.
The scope of web accessibility testing has expanded in recent years as web solutions have become more complex. Modern testing now includes checking dynamic content updates, single-page applications, custom widgets, responsive designs, and third-party integrations, as each of these elements presents a unique accessibility challenge.
Start by defining which accessibility standards you need to meet (like WCAG 2.1 Level AA). Then, run automated scanning tools to catch common issues or conduct manual testing with actual assistive technologies. Depending on the project’s particularities, you can combine these approaches or just stick to manual testing.
Creating a detailed accessibility testing checklist tailored to your software is critical to keeping the QA assessment consistent. For example, a checklist for accessibility website testing will be shorter compared to one for a mobile app, given their difference in complexity and aspects that affect accessibility. Make sure to consider such things. The testing documentation should cover all relevant success criteria from your target accessibility standard and include product-specific scenarios.
As you perform tests, document issues with screenshots or recordings to help developers understand the problems. Prioritize findings based on severity and impact to help teams address the most critical barriers first.
Start by identifying test cases that are viable for automation. Then, decide on the tools and framework that will work best for you. If you have test cases written down, you can go straight to converting them into test scripts. If not, you’ll need to prepare detailed test cases first.
Integrate the selected tools into your development process. For continuous integration, add automated accessibility checks to your CI/CD pipeline. However, remember that automation of web accessibility testing (as well as automation of mobile testing) can only catch certain accessibility issues—the more technical violations. You’ll still need manual testing to find usability problems that tools can’t detect.
Set up regular scheduled scans of your entire site, as well as on-demand testing for new features. Create custom rules for product-specific patterns and establish accessibility thresholds that must be met before code can be merged or deployed. Review and update your automated test suit continuously to keep it relevant and efficient.
Manual accessibility testing requires a systematic approach. You can start by running exploratory tests to check for high-level and rather obvious issues. However, you’ll need to reinforce it with a solid checklist or test cases that would rely on specific regulations and standards.
Developing a persona-based testing approach can make manual testing more effective. Create profiles representing users with different disabilities and test scenarios based on how they would use your product. For example, a screen reader user persona might focus on navigation efficiency and information hierarchy, while a user with motor limitations might be more concerned with target sizes and keyboard shortcuts. Alternatively, you can focus solely on the relevant regulations and use those as the background for your testing activities.
Some companies involve people with disabilities in user accessibility testing. However, accessibility user testing is a rather rare practice that lies in the UX domain. Accessibility testing by a QA company would be sufficient in most cases.
Accessibility testing ensures digital equality. 16% of the global population has some form of disability, and they deserve equal access to digital products and services. That’s why accessibility testing against W3C and other regulations is critical.
Beyond the ethical considerations, accessibility testing helps you comply with legal requirements, avoid discrimination lawsuits, and expand your market reach. Accessible products often perform better in search rankings and provide better user experiences for everyone, not just users with disabilities.
The business case for accessibility testing has strengthened in recent years as more organizations recognize its value beyond compliance. Companies investing in digital accessibility often report higher customer satisfaction, increased conversion rates, and improved employee productivity.
Additionally, accessible design principles frequently lead to innovations that benefit all users. For example, voice interfaces originally developed for blind users are now mainstream features enjoyed by everyone. In this way, accessibility testing often drives broader product improvements and technological advancements.
Accessibility testing for mobile apps focuses on mobile-specific aspects of touchscreen devices. To name a few accessibility testing examples that come in mobile QA:
These are several basic examples. The full list will be much, much longer. Device fragmentation adds complexity to mobile accessibility testing, as different device models, OS versions, and manufacturer modifications can affect accessibility features. Additionally, mobile accessibility testing should include verification of custom gestures, haptic feedback alternatives, and proper implementation of platform-specific accessibility APIs.
As for the QA process, it follows the same steps as manual or automated testing in general—with planning, documentation writing, execution, reporting, and maintenance.
Ready to speed up the testing process?
