Getting insights into your software’s quality through immediate interaction and without referring to pre-written scripts.
Get a consultationOur specialists become full-fledged members of the clients’ teams soon after they join the projects. Each QA expert is as dedicated to your goals as you are. Our average retention on the QA software testing project is 3.5 years. Many clients have been working with our dedicated QA experts far more than that, and many choose to return with their new projects.
QA exploratory testing doesn’t require preparing any test artifacts beforehand. Moreover, even project documentation is not a must for running these checks. Instead of relying on shared knowledge about a software product, a QA engineer learns everything first-hand by interacting with the system directly. That’s why there is no such thing as automated exploratory testing–it can be done manually only. A QA specialist cannot write scripts for functionality they are not familiar with, but they can devise unexpected scenarios during the first natural encounter with the product.
Exploratory testing services are the way to learn about software behavior. The results can become the basis for project documentation. Exploratory testing also helps to cover the areas where a scenario-based approach isn’t efficient for some reason. There are several types of exploratory testing with various approaches to inspecting the software. From our team’s experience, the following proved the most effective.
Our exploratory testing services are designed to adapt to the needs of iterative software development flows. Whether you’re just planning a software launch or already have a live product, fast, flexible, and comprehensive testing will help refine it. With our exploratory testing services for software, you get skilled software engineers using creative approaches to check real-world scenarios. In other words, you get to uncover hidden issues and drive product improvements.
Quality Assurance Setup and Testing for Mobile Gaming & NFT Platform
The client was looking for a QA engineer with experience in mobile testing and knowledge of the gaming industry. They had a new and custom platform and needed to set up the QA process from scratch: define the coverage, prepare documentation, and integrate testing into the workflow.
QA Process Setup and Testing for the Meeting Platform
The product was live, but the QA process was chaotic – without a clear flow or software testing specialists involved. The client sought an external audit and process setup so that other team members wouldn’t have to test the platform and severe defects wouldn’t slip to production.
Quick QA Team Scaling for Supply Chain Software Company
The company needed to expand its QA department rapidly during hypergrowth. They had high standards regarding the candidate requirements and an extensive list of responsibilities for the new team members. The main challenge was getting the right expertise while scaling quickly and smoothly.
Full-time QA Support for the Marketing Platform Provider
The QA team joined a few months into the development. The platform was new and developed from scratch. Thus, it required thorough analysis at all test levels and vast coverage. The team worked under frequently changing requirements and needed to adjust the testing strategy accordingly.
Testing Process Setup for the Cancer Research Software
The client develops innovative desktop software products in the healthcare domain. The QA engineers tested two of their projects – software that operates the laboratory devices. The company needed vast test coverage and consistent documentation standardized by their rules.
Testing of the Cloud-Based E-Commerce Solution
The company created a shipping storefront solution – a custom product that hasn’t been tested yet. The scope of tasks for QA engineers, in addition to running tests, included close analysis and the creation of a detailed functional checklist that would suit the first and subsequent test iteration.
QA Madness helps tech companies strengthen their in-house teams by staffing dedicated manual and automated testing experts.
Our exploratory testing process is designed to be thorough, flexible, and aligned with your specific goals. QA engineers document findings and insights at every step, ensuring that each session provides clear feedback on software functionality, usability, and stability. Here’s an example of the exploratory testing flow we use.
Learning about your needs and expectations.
QA engineers learn the basics about your project: its purpose, tech stack, your QA needs, as well as expectations from testing, and things you plan to achieve. With this in mind, they can better understand what to focus on and how to approach their upcoming interaction with your software.
Choosing the approach and setting up the environment.
Exploratory testing doesn’t require pre-written test cases or other documentation, but QA engineers need to select the approach that will work best for your product. They decide what exploratory testing services to apply, set up the necessary tools, help to set up the testing environment, request the necessary access, and prepare test data.
Running the test and reporting the results.
QA engineers have everything they need to start exploratory testing and move on to test execution. They go through various features and user flows, looking for defects, logic gaps, and inconsistencies. All of this is summarized in the detailed bug reports with screenshots or screen capture videos, steps for reproduction, and severity levels.
Repeated checks after bug fixes and code alterations.
After developers fix the bugs, QA engineers retest the corresponding features and flow once more to verify the defects are gone. Typically, they also run regression tests to make sure the stable and correct functionality wasn’t affected by the recent changes. They confirm whether a software build is ready for deployment or needs rework.
Overview of the software deployment process.
QA engineers can be involved in the release management process. They can also run smoke testing in the live environment after software release or update. If the team works on sprints, the delivery marks the beginning of the new round of testing, where QA specialists can start preparing for exploratory tests on a new functionality.
Finding the right partner for exploratory testing is a cornerstone of QA that drives results. What do you get when cooperating with QA Madness? Our approach combines expertise, flexibility, and a deep understanding of user behavior. With a team that tailors testing to your project’s unique needs, we help you release reliable, user-centered applications faster and more confidently.
We have over a decade of experience with numerous business domains, companies of different sizes, and projects of various complexities. Knowledge of mobile and web technologies, IoT, SaaS, numerous tools, tech stacks, and programming languages.
Most of our QA engineers are specialists of Medium and Senior levels, including ISTQB-certified QA engineers. Each specialist has experience with various testing methodologies and domain knowledge in several areas, ranging from entertainment to finance.
You can choose from several cooperation models, including long-term partnerships with further team scaling and one-time testing. Request a single expert to work on your project, a QA lead, or an entire team. We can accommodate any needs and adjust as they change.
Clients value the clear and transparent communication our QA engineers provide. From being accessible during the agreed hours despite the time difference to detailed reports and a proactive approach to quality management, you can be sure to experience all of this.
You can be assured of safety and security on all levels–from ensuring complete confidentiality to running cybersecurity testing for your software. Moreover, QA Madness is an ISO-certified company operating according to international business security standards.
Our team values efficiency and shares our client’s ambitions, helping you achieve your business goals. QA engineers only suggest the necessary services at the right time. They build optimal QA strategies and go beyond merely catching bugs in their daily tasks.
“QA Madness has established a smooth workflow through effective communication. The team is trustworthy, efficient, and hardworking.”
CTO at BRKFST
Jon Lopinot
“Thanks to QA Madness’s efforts, we are able to resolve technical issues and keep our platforms optimized and bug-free.”
CEO at Dexter Agency
Marc Uitterhoeve
“QA Madness was seriously professional. They listened to our needs and gave us the kind of work we expected. As a result of their efforts, we can locate a bug in the test environment, which prevents issues from entering production. I would recommend them, 100%.”
COO at Bitbull Srl
Alessandro Ronchi
They’ve always been very professional, prompt, and available when we needed them. We’ve never had any issues or needed to go back and teach them how to meet our standards.
VP at Isadora Agency
Alex Mathias
QA Madness has significantly reduced the number of bugs and issues in our final products. They’ve also improved our internal processes.
Co-founder of Wezz E-Commerce
Jordi Dekker
QA Madness generated extensive feedback that developers normally can’t see. We could never have gained this insight without their thorough functionality testing services. I appreciated how quickly they conducted testing despite the high volume of work it entails.
CEO at SupportDesk
Wouter Den Otter
They are an extremely valuable part of our extended team, and I couldn’t ask for more from a project management standpoint. QA Madness team is extremely professional when it comes to sticking to estimates, scopes, and quotes.
Co-founder of Above The Fray Design, Inc.
Noah Oken-Berg
Find the answers to the common questions that can help you understand exploratory testing better. Learn how it works, what its role in software development is, and how it fits into Agile practices. For more detailed insights into testing for your product, exploratory testing examples, and cooperation terms, contact our team.
Exploratory testing is a hands-on approach where QA engineers actively explore the application without strict scripts. Instead, they rely on intuition, experience, and creativity to uncover bugs and usability issues. Specialists interact with the software in real-time, adapting their approach based on what they find. Hence, exploratory testing becomes a flexible, fast, and insightful way to ensure software quality.
It is an approach focused on discovering unexpected issues and understanding the software from a user perspective. Instead of following predefined steps, QA engineers interact with the application and experiment with various scenarios. They study overall behavior and look for edge cases, inconsistencies, and potential areas of failure. This technique is especially useful for finding bugs that are hard to capture through scripted testing.
QA engineers define the testing goal or focus area and start interacting with the software. Just like in scripted testing, they document observations, bugs, and paths as they go. Techniques like session-based testing (timed exploration with set objectives) and others help structure the process. QA engineers adjust their actions based on the software’s responses, exploring new angles or workflows as issues are discovered.
Exploratory testing in software testing is a perfect fit for Agile QA. It aligns well with fast-paced, iterative development cycles. Agile teams use exploratory testing to verify new functionality, explore potential edge cases, and adapt to evolving requirements. Since it doesn’t require extensive planning, exploratory testing can quickly provide feedback on user stories and features as they are developed, helping Agile teams maintain high-quality standards while meeting rapid release schedules.
Exploratory testing enables teams to detect issues that are often missed in scripted software inspections. It offers critical early feedback, especially when requirements are unclear or evolving. Exploratory testing also uncovers usability concerns, security flaws, and unexpected interactions. Hence, it is invaluable for its speed, adaptability, and comprehensive bug discovery. You can find a more illustrative explanation of exploratory testing with examples in our case studies.
Exploratory testing is ideal during early development when functionality is still being shaped, when documentation is incomplete, in Agile environments with frequent changes, and for testing new features or updates in established products. It’s also effective for regression testing to ensure that recent changes haven’t introduced new issues.
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