To ensure the neat design and efficient operation of visual elements—with no visual defects, usability problems, or any inconsistencies. We meticulously evaluate every element, interaction, and workflow to help you create intuitive and responsive experiences for your users.
Get a consultationOur specialists become full-fledged members of the clients’ teams soon after they join the projects. Each QA expert is as dedicated to your goals as you are. Our average retention on the QA software testing project is 3.5 years. Many clients have been working with our dedicated QA experts far more than that, and many choose to return with their new projects.
An accurate UI/UX test confirms that your software interface looks and works correctly across platforms and configurations. UI UX testing with QA Madness means meticulous inspection and attention to the slightest details. Our QA engineers create UI test cases from a user’s perspective, imagining how a person will interact with your product after seeing it for the first time. During interfaces testing, we cover all types of UI elements during these inspections—visual elements, information components, navigation, input controls, and more. We test website usability and we test mobile usability and intuitiveness. QA engineers check all software versions, from the latest releases to older ones still used by your audience, as well as diverse operating systems and browsers.
Our approach to testing user interfaces combines human expertise with advanced technological solutions. In each case, we select a mix of user interface tests and techniques that address specific aspects of your project. A user interface is more than just a nice design and correct layout. It is the means of interaction with your software product and its functionality. So, regardless of the service in question, user interface design testing in its primary sense is supported by software usability testing and a variety of platform-specific and product-specific nuances.
Testing user interfaces requires looking into highly specific details of the software product, which aren’t limited to the visual part, as some might suppose. To evaluate user experiences across multiple dimensions, QA engineers apply different types of user interface tests. Most likely, your product needs a combination of at least several test categories to meet the increasing quality standards modern users set.
We focus specifically on the graphical elements of your application. QA engineers check whether buttons, menus, icons, and other visual components display correctly and respond as expected across devices and platforms.
We examine the visual consistency of your interface. QA specialists compare app design elements against original design files to ensure color schemes, typography, alignment, and layout are implemented correctly.
We check every interactive element of your interface to verify it fulfills its function. QA experts check buttons, forms, navigation menus, and other components under different user scenarios and system conditions.
We evaluate how intuitive and user-friendly your interface is. QA engineers interact with the application from an end-user perspective to identify potential confusion points and recommend improvements to the overall experience.
We ensure your interface meets international accessibility standards. QA experts are to verify that people with different abilities can effectively navigate and use your software in its current design and use assistive technologies.
We assess the interface’s responsiveness, load times, and stability under various conditions. QA engineers aim to detect and prevent performance-related user frustration across devices and network environments.
User interface testing comes with numerous advantages for both users and businesses. If you identify and resolve interface issues before users encounter them, you get to ensure an uninterrupted and intuitive experience. This, in turn, keeps customers engaged and satisfied, dismissing the need to look for alternatives.
Quality Assurance Setup and Testing for Mobile Gaming & NFT Platform
The client was looking for a QA engineer with experience in mobile testing and knowledge of the gaming industry. They had a new and custom platform and needed to set up the QA process from scratch: define the coverage, prepare documentation, and integrate testing into the workflow.
QA Process Setup and Testing for the Meeting Platform
The product was live, but the QA process was chaotic – without a clear flow or software testing specialists involved. The client sought an external audit and process setup so that other team members wouldn’t have to test the platform and severe defects wouldn’t slip to production.
Quick QA Team Scaling for Supply Chain Software Company
The company needed to expand its QA department rapidly during hypergrowth. They had high standards regarding the candidate requirements and an extensive list of responsibilities for the new team members. The main challenge was getting the right expertise while scaling quickly and smoothly.
Full-time QA Support for the Marketing Platform Provider
The QA team joined a few months into the development. The platform was new and developed from scratch. Thus, it required thorough analysis at all test levels and vast coverage. The team worked under frequently changing requirements and needed to adjust the testing strategy accordingly.
Testing Process Setup for the Cancer Research Software
The client develops innovative desktop software products in the healthcare domain. The QA engineers tested two of their projects – software that operates the laboratory devices. The company needed vast test coverage and consistent documentation standardized by their rules.
Testing of the Cloud-Based E-Commerce Solution
The company created a shipping storefront solution – a custom product that hasn’t been tested yet. The scope of tasks for QA engineers, in addition to running tests, included close analysis and the creation of a detailed functional checklist that would suit the first and subsequent test iteration.
QA Madness helps tech companies strengthen their in-house teams by staffing dedicated manual and automated testing experts.
To test user interface, our team uses a standard five-step process. There are many nuances that depend on your software’s specifics and business objectives. Nevertheless, we can ensure comprehensive verification across platforms and scenarios.
Studying your software and setting the background for work.
QA engineers prepare the foundation for your mobile/desktop/web UI test. For this, they analyze your product’s technical requirements, design specifications, and user interaction models. The QA team maps out potential interface variations and identifies critical user pathways and interaction points that require detailed regression verification.
Our planning phase involves creating a comprehensive test strategy that outlines specific testing objectives and a step-by-step process. We determine the scope of work, the devices for testing, risks, and success criteria. This helps align user interface tests with your goals and keep everyone on the same page.
Developing the test documentation and preparing the setup.
The team develops detailed test scenarios covering critical user interface testing parameters. QA engineers create checklists and/or test cases to evaluate interface consistency, responsive design behavior, cross-platform interaction patterns, etc. This documentation ensures a structured approach to identifying potential visual, functional, and other defects.
We also help set up specialized testing environments, sharing the requirements that help model real usage conditions closely. Another essential element is test data—user credentials, profiles, and so on. If it’s automated user interface testing, the team will need to set up the framework and prepare scripts based on the manual test cases.
Executing the tests to estimate your software’s interface.
Our specialists start testing interface. They systematically execute UI tests following the checklist or test cases and using the agreed devices (both physical and virtual). The task is to meticulously review and verify interface elements. The evaluation includes checking visual rendering, interactive component functionality, consistency, usability, and other UI-related aspects.
Whether it’s web application UI testing, desktop, or mobile testing, all results are captured in detailed documentation. All interface defects and inconsistencies are summarized into bug reports and assigned for fixing. These reports include precise details regarding the environment, reproduction steps, and platform-specific variables.
Retesting the fixes and core functionality after enhancements.
After testing web UI, mobile UI, and desktop UI (or any combination of interfaces relevant to you), our QA team waits for fixes to run change-related tests and prepare the software for deployment. It’s critical to re-check everything before the new version goes live, as fixes can introduce new problems.
First, QA engineers retest the functionality where defects were previously spotted to confirm the fixes, making sure that it’s impossible to reproduce the bugs now. They also execute smoke and regression tests, focusing on the interface testing aspects. It’s essential to verify that core and business-critical features haven’t been affected by the recent code changes and that they continue working as expected.
Overviewing the deployment and the live product.
You receive a detailed UI testing report covering test results for each platform, browser, and device combination. Our team provides clear feedback highlighting interface issues, potential improvements, and areas requiring future attention. The QA engineers usually share recommendations that go beyond bug fixes and help improve user experience and internal processes in general.
The delivery phase may include specific recommendations for enhancing interface consistency, prioritized by user impact and technical complexity. If relevant, we recommend extending the testing framework with additional activities—run usability software testing in addition to GUI tests, look into user feedback as a part of mobile app user testing, pay attention to basic website UX testing, etc.
If it’s full-time cooperation, the testing process starts all over again—with the strategy updated to include planning for the new sprint, test cases for the new features, and so on.
Looking for a UI and usability testing company will lead you to a dozen options to choose from. What makes our team stand out? According to our clients, it’s attention to detail, proactivity, and good communication. We’d be glad to tell you more about the value our QA experts can bring to your project specifically if share some details about it.
Most of our specialists are Middle and Senior QA Engineers who have experience with various tech stacks and several business domains, with ISTQB-certified professionals and candidates for management positions among them.
We have been working with companies globally for over ten years. This includes launching small projects with startups and testing software for corporations, with industries spanning from entertainment to healthcare and fintech.
QA Madness is an ISO-certified company. We value every client’s privacy and confidentiality, have secure working practices in place, and can confirm it with a proven standard for credibility, compliance, and efficiency.
We believe that every software project is unique and, thus, requires a unique approach at every touchpoint. You can choose the cooperation option that matches you best and adjust the terms and team as your software and business scale.
Clear processes and full transparency are the backbone of successful collaboration. QA engineers become full-fledged members of your in-house team, and the support team stays in touch to quickly handle all questions and requests.
Our team goes beyond reporting bugs. QA engineers who join your team are proactive and fully involved from day one, sharing recommendations that don’t directly relate to bugs and always suggesting ways to improve the product and process.
“QA Madness has established a smooth workflow through effective communication. The team is trustworthy, efficient, and hardworking.”
CTO at BRKFST
Jon Lopinot
“Thanks to QA Madness’s efforts, we are able to resolve technical issues and keep our platforms optimized and bug-free.”
CEO at Dexter Agency
Marc Uitterhoeve
“QA Madness was seriously professional. They listened to our needs and gave us the kind of work we expected. As a result of their efforts, we can locate a bug in the test environment, which prevents issues from entering production. I would recommend them, 100%.”
COO at Bitbull Srl
Alessandro Ronchi
They’ve always been very professional, prompt, and available when we needed them. We’ve never had any issues or needed to go back and teach them how to meet our standards.
VP at Isadora Agency
Alex Mathias
QA Madness has significantly reduced the number of bugs and issues in our final products. They’ve also improved our internal processes.
Co-founder of Wezz E-Commerce
Jordi Dekker
QA Madness generated extensive feedback that developers normally can’t see. We could never have gained this insight without their thorough functionality testing services. I appreciated how quickly they conducted testing despite the high volume of work it entails.
CEO at SupportDesk
Wouter Den Otter
They are an extremely valuable part of our extended team, and I couldn’t ask for more from a project management standpoint. QA Madness team is extremely professional when it comes to sticking to estimates, scopes, and quotes.
Co-founder of Above The Fray Design, Inc.
Noah Oken-Berg
Navigating the landscape of UI testing can be complex. The terminology and variety of testing methodologies alone may seem overwhelming—user interface testing, software usability testing, user testing, graphical user interface testing, UI UX testing… All serve specific purposes, and what’s more important, they are not synonymous or equivalent to UI testing. We’ve compiled answers to the most common questions that will help you understand the terminology. For more specific inquiries, don’t hesitate to contact our team. We’ll be glad to talk.
Usability testing in software testing assesses how easily real users can interact with your product. Hence, usability testing services focus on observing actual users as they attempt to complete tasks within your application. If you partner with a QA company for usability testing of website, app, or any other software product, QA engineers take on the role of such users. They act like end-customers, closely mimicking the behavior of your actual users to analyze their behavior, identifying pain points and areas where users struggle.
During a software usability test, QA engineers measure factors like completion time, success rates, and error frequency. The findings reveal how intuitive your interface is and highlight opportunities for improvement.
Many development teams are surprised by the disconnect between how they expect users to interact with their product and how users actually behave. Structured website and app usability testing bridge this gap, ensuring your product truly meets user needs rather than just developer assumptions.
User experience tests evaluate the complete journey a user takes with your product, from initial discovery through ongoing usage. It’s important to understand that QA engineers don’t provide a UX testing service. It requires the involvement of UX designers, product managers, etc.
When teams test user experience, they’re looking beyond basic functionality. It’s critical to access the details that go beyond functionality, performance, and compliance. Those include, among other things, emotional response and satisfaction level users experience. Thus, UI UX testing focuses on visual appeal, information architecture, accessibility, and the overall cohesiveness of the experience by observing real users directly.
User experience testing requires a strategic approach and the participation of actual members of your target audience. It’s a highly collaborative process involving direct observation and interaction. A person (or team) conducting a user experience test needs to:
Whether it’s app or website user experience testing, it’s necessary to incorporate both qualitative and quantitative methods. These include usability studies, A/B testing, analytics review, heatmap analysis, and survey feedback.
Though often overlooked, UX testing services are as often game-changing for businesses. If you have UI and usability testing set up and executed regularly, and something still seems off, consider hiring a UX researcher to look into this problem. Meanwhile, UI and usability tests by a QA team solve all major issues.
Unlike quality assurance with all its variety of testing procedures, user experience testing is not an ongoing process. It’s rather an assessment on a project basis. Hence, outsourcing offers significant advantages in terms of efficiency.
The criteria are the same as for any other outsourced services provider. Evaluate their experience, communication protocols, research methodologies, security and confidentiality measures, etc. Read case studies and client feedback. When weighing the options, compare the cost against the value proposition.
GUI in testing stands for the graphical elements of your software. Testing GUI involves validating visual components like buttons, text fields, dropdowns, images, and other interactive elements to ensure they appear and behave as designed. This includes checking color consistency, font rendering, layout alignment, and proper loading.
Website GUI testing and web GUI testing address challenges specific to browser-based applications. These include responsive design verification and cross-browser compatibility.
Mobile GUI testing also entails touch interactions, screen orientation changes, and performance across different devices and configurations. GUI tests can be automated. GUI testing tools range from screenshot comparison utilities to record-and-playback solutions that simulate user interactions.
The main difference between UI and GUI software testing lies in their scope and focus. UI testing is an umbrella term for several other types of testing that explore various aspects of the user interface.
GUI testing is one of those subtypes. It examines the graphical elements specifically. It only deals with the visual layer that users directly interact with. This includes verifying that buttons, menus, images, fonts, and colors display correctly and consistently.
UI testing, on the other hand, encompasses a broader evaluation of the entire user interface. While it includes GUI elements, UI testing also verifies the underlying functionality and behavior of all interface components. It also accesses convenience, logic, responses to user inputs, etc.
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