Browser compatibility testing explores whether websites and web applications function correctly across different browsers. It covers not only laptops and PCs but mobile devices as well. Browser compatibility testing is directly related to user experience and brand reputation. And those always impact overall business success.
How’s that? Given the diversity of gadgets people use, it’s critical to ensure that your audience can access your services through multiple browsers and their versions installed on different devices. Otherwise, you’re just cutting off a great share of active and potential customers.
In this article, you’ll find basic tips on how to prevent it and even more—shape the experience that drives and retails the users.
So, what is browser compatibility testing, and how is it different from compatibility tests? The naming gives it all up. Cross-browser testing is a subset of compatibility testing—just like device compatibility testing, for example. While compatibility entails various aspects of software’s behavior across environments, cross-browser testing focuses on browsers specifically.
Here’s an ultimate cheat sheet on cross browser testing vs compatibility testing:
Now, let’s zoom in to explore this particular part of compatibility testing and learn about cross-browser testing in more detail.
So, how to do compatibility testing? You need to comprehend the scope of work, or, in other words, figure out the browsers in all their diversity. The web browsing ecosystem is increasingly complex and dynamic. As a user, you might stick to a single app for all your personal and work tasks. It could be the same for other users but with a different browser. It can be a matter of personal preference or specific limitations—for instance, due to your company’s policy.
So, what we’ve got to remember:
Browsers chrome with different rendering engines, performance characteristics, and feature support. Understanding their particularities is fundamental to effective compatibility testing in software testing.
So, what options do we have nowadays (and what do we need to test the software on)? There are five browsers you’ll want to include in your QA strategy:
All data is provided by Statcounter GlobalStats and is relevant as of February 2025.
Note that this is the market share for browsers used on all platforms worldwide. The data for desktop, tablet, and mobile use will be a bit different. The same goes for each region. For instance, China shows different patterns with local browsers like UC Browser. Developing markets often have different preferences due to device affordability and network conditions.
You can check these data on Statcounter or a similar platform. That’s a good starting point for a new website or app. If your platform is live, and you track the performance with Google Analytics or a similar tool, look for data inside. It’ll be more illustrative for your case.
There are several emerging browsers that challenge competitors by their focus on specialized features. To name a few:
Does it mean you need to include those in your browser compatibility testing strategy, too? Probably, no. Or, at least, not yet. For now, emerging browsers are just niche alternatives. They’re driving innovation by challenging data privacy norms and introducing novel user experience concepts. It may be enough to push traditional options to address specific user needs beyond standard browsing. But that’s it—for now.
It’s evident that cross browser compatibility testing is necessary because of the screen variations. It’s hardly surprising that viewing the same web pages on a 15.3-inch MacBook screen and a 6.1-inch iPhone screen requires adjustments. And adjustments require testing. And that’s just two devices by Apple alone.
Well, mobile and desktop browsers also differ fundamentally. They differ in design, functionality, and user interaction.
Desktop browsers come with:
Mobile browsers, by contrast, are optimized for:
So, there are several key differences that your product team (ideally, represented by a QA engineer) should account for during mobile browser compatibility testing:
To provide sufficient use test coverage, you need to address these and similar platform-specific aspects. Keep this in mind when planning your QA process and preparing test documentation.
A comprehensive compatibility testing checklist may include a few hundred points. Speaking about the essential testing points, it’s advisable to verify the following:
If we speak about a cross browser compatibility testing checklist as a test artifact, here’s an example of how you can format one for an online store:
Environment | Win, Google Chrome 108 | macOS Ventura, Safari 16 | Samsung Galaxy S22, Android 12, Chrome | iPhone 12, iOS 16, Safari |
---|---|---|---|---|
Header | ||||
Check if the header matches the design | ||||
Check the website logo | ||||
Check the top navigation links’ hover effect | ||||
Check the search icon | ||||
Check if the search bar appears | ||||
Check search results by typing valid data | ||||
Check search results by typing invalid data | ||||
Check the My Account icon | ||||
Check the My Cart icon | ||||
Check if the header is sticky | ||||
Check if the header styling changes accordingly after scrolling the page | ||||
Navigation | ||||
… |
Remember to update your checklist as your store or web app grows. It’s essential to add every new feature or alteration. Even if you’ve done with the development, you’ll need to run cross-browser testing once in a while—after a new browser version becomes available. You’ll want to keep the software running for users who update to the latest version, right?
Our QA team prefers working with physical devices. Yet, browser compatibility testing has become increasingly sophisticated. Compatibility testing tools like BrowserStack help extend the courage, providing access to more real devices and browsers. Also, there are test automation tools that enable us to automate repetitive checks for faster test execution and higher accuracy. Here are some examples of browser compatibility testing tools that may come in handy.
Cloud-based browser testing platforms provide instant access to multiple browser and device configurations. Thanks to these services, teams don’t need to build extensive local infrastructure to ensure sufficient testing. They just connect a browser compatibility testing tool capable of modeling the needed scenarios.
Built-in browser developer tools provide granular insights into web application performance, rendering, and potential compatibility issues. With their help, you can look into different aspects of a tested web app. The features range from responsive design mode to performance profiling, network request analysis, and more.
Though less effective than real devices, virtual alternatives let you check scenarios that otherwise would have been ignored. Virtual devices provide controlled environments for cross-browser testing. QA engineers can simulate diverse system configurations without maintaining multiple physical devices.
There’s one important thing to understand when figuring out how to perform browser compatibility testing. Cross-browser testing is rarely an isolated process. So, in practice, it’ll be a part of a more comprehensive QA framework. To describe it schematically, the step-by-step testing process will entail the following activities:
That’s a sequence for manual cross-browser compatibility testing. If you plan for test automation, there will be a few crucial things to take into account.
To start with, you’ll need to choose the relevant scenarios for automated browser compatibility testing—frequently run, with clear positive/negative results, etc. Also, writing test cases is mandatory. They will become the basis for automated scripts. This will be followed by the framework setup and ongoing test suite maintenance.
Given the complexity and the diverse browser landscape, it’s best to involve professional QA engineers in this process. Whether you decide to go with hiring specialists in-house or outsourcing browser compatibility testing services, make sure to get the right expertise. It matters a lot.
Testing browser compatibility is not just a technical requirement. It’s a critical business strategy. Successful web experiences create seamless, intuitive interactions that delight users across every device and platform. And that’s what every business should strive for. In the end, little things that make user experience define their readiness to come back to your platform and become a loyal audience.
Financial technology has undergone a dramatic transformation in recent decades—or even in recent years. We've…
"It should work out" is the phrase that kills. Companies seem to undervalue the impact…
When it comes to money, people do not tolerate mistakes, delays, or miscommunications. In fintech,…
Are you really sure you want to go with automated testing? The perks of automation…
Why are we talking about manual API testing? Apps can have hundreds to thousands of…
In 2025, software testing outsourcing is like a horror movie – we’re scared of it,…