When it comes to money, people do not tolerate mistakes, delays, or miscommunications. In fintech, everything is centered around a single rule: “One error, and you’re out.” It’s the harsh truth more companies should focus on. Because in this industry, a tiny mishap equals titanic reputational damage.
But we don’t want to center on this bitter fact, especially, since there’s a solution that eliminates any potential troubles—in-depth banking software testing done by experts.
Banking software probably has the hardest time when it comes to customer satisfaction. It has to provide:
Briefly, fintech apps are like making a job on an oil rig seem utterly delightful. They are full of complex systems yet need to offer inconspicuous simplicity. But that’s the “front end” stuff. Software testing in the banking domain is that oil rig job. And it’s exceptionally far from simplicity.
Software testing for banking needs to exhaustively work on compliance. In the sector, there are countless regulations, like Basel III, PSD2, and GDPR. And each governs various aspects of your app, e.g., risk management, payment processing, and data privacy.
That’s why you could consider hiring a dedicated QA
team that focuses on compliance testing. In digital projects, adherence to standards isn’t looking over an app to see if everything’s all right. It’s a lengthy process of examining even the smallest pieces that could “bend” any of the rules.
Plus, since regulations can often change, you’ll also need continuous, high-quality checks. Your product needs to stay up to date on any alterations and adapt the QA process to not compromise performance.
Fintech platforms aren’t enclosed networks. They constantly interact with other services, such as payment gateways, credit scoring tools, fraud detection systems, etc. And every integration must support accurate, real-time data exchange.
To prevent any issues in this literal lifeline between systems, a banking software testing service company will:
It’s also important to simulate real-life scenarios. A lot of things can go wrong: a third-party service might fail, a user can press the wrong button… So, when it comes to integrations, negative cases should be given proper attention.
Speaking of all the ways things can go wrong, even the slightest mistake can ruin your clients’ trust. Incorrect conversion, bad connection, even a comma in the wrong place—any miscalculation is a recipe for a disaster.
Software testing for banking applications ensures that every piece of math involved in your project is faultless. QA teams run boundary checks, stress testing, and scenario-based validations to establish consistent precision.
Here, automated software testing services play a big role. There are endless functions to check and re-check. So, automation helps speed up regressions testing, making sure changes don’t introduce errors.
Everyone loves money. Hackers especially. That’s why fintech apps are prime targets for cyberattacks. They handle thousands of transactions, can link with other critical services, and store extremely sensitive data. So, banking software security testing should be on your priorities list.
QA experts go beyond automated scans and basic defense measures. They implement advanced techniques like penetration testing, ethical hacking, nd audits to provide holistic protection.
When preparing your banking project for software testing, you should consider investing in competent performance QA. Fintech platforms must combine instant, accurate transactions with high loads. In other words, you need to make sure your app can handle thousands of customers using it at the same time.
Banking software load testing is an intensive, continuous process. With performance checks, there’s no “done and forgotten” approach. There are, however, systematic stress, spike, and endurance tests, to name a few. Plus, ongoing performance monitoring and optimization are a must.
Commonly, legacy technologies handle critical operations, like core banking or payment processing. And integrating them with modern solutions isn’t just complex. It’s risky. Weak transition procedures can disrupt services, compromise data, and increase costs.
But integrated banking software testing makes sure both systems are compatible and can function in tandem. QA engineers review each part separately and define which can be integrated. They also select suitable integration approaches to speed up the process and ensure pristine functioning.
Banking software testing companies can also help you monitor the health of your legacy infrastructures. They are likely to need constant upkeep. So, you might want to consider long-term cooperation.
People prefer mobile-friendly apps because of their convenience and accessibility. These same characteristics are must-haves for your project, too. But you need to go beyond good usability. To up your revenue, you should work with a broad customer base. That means your product should offer superior UX to customers from all walks of life.
An experienced banking software testing company knows the value of user satisfaction. So, it focuses on user-centric tests. QA teams conduct usability checks to ensure user-friendly interfaces and smooth workflows. They also validate that your app meets accessibility guidelines, which, by the way, will be getting stricter over time.
Something to note is that for banking software, functional testing isn’t the ultimate task. Your product can be flawless on the tech side. But if it isn’t enjoyable to people, the work done on the back end, so to speak, will not carry your project. So, be sure to give adequate attention to UX testing.
All of the above are only a few challenges likely to complicate your development process. But they’re the ones with the most significant impact. So, we recommend concentrating on what we’ve discussed so far. In the next section, let’s focus on securing the fundamentals via software testing services for the banking domain.
For banking solutions, software testing services’ niche expertise plays an important role. They allow companies to deal with unique difficulties wisely. And they let you speed up development and save costs through personalized testing. The types of testing are mostly universal. Yet, how QA engineers perform them for certain sectors differs dramatically.
Functional testing does the same thing for any software. It checks whether it works as needed. Does that mean a specialist in, say, e-commerce will do as good of a job with a fintech app? Unlikely. The two sectors are simply too different. That’s why we encourage you to work with experts experienced in your domain specifically. They will cover highly niche aspects of functional tests, like:
The same principle applies to all other types of testing as well.
In banking software testing, UI is about balancing hundreds of available services and functions with user-friendliness. There’s the credit card info display, transaction workflows, scanners… Lots of stuff. And every feature, no matter how complex, needs to be simple to the user. Don’t forget that everything needs to run flawlessly, too. So, check:
As we’ve mentioned before, there can be upward of a hundred integrations in a fintech app. But that’s not the tricky part. The biggest pain is that they’re all different. Digital wallets, CRM systems, notification services, currency exchange, APIs, and dozens more—ach requires specific procedures.
For example, if your product links with investment banking, software testing would need to cover:
The point is, with integration testing, you’re kind of doing the same thing but in millions of different ways. Here are some aspects you should prioritize:
Online banking software testing services face some interesting challenges when it comes to APIs. These tiny but mighty communicators interact with critical systems, so they need to function perfectly. They
should handle large volumes of data. And they must comply with industry regulations. To secure these three pillars, you should test:
Fortunately, banking software load testing is very similar to standard performance checks. There should be no “pleasant surprises” here. But you definitely should stress out your app more than usual. For instance, periods like tax seasons or salary disbursement dates will definitely strain your system. So, advanced spike testing is a must. But don’t forget about other verifications, like:
We’re moving toward a digital-currency-only world. That means that more and more people will turn to banking apps. Your users can have great tech skills. Or they might be completely unfamiliar with any sort of online service or “common logic” you put into them. That’s why your app should offer intuitive interfaces and non-invasive onboarding. To achieve those, be sure to check:
Since more and more people will use digital products, you should consider expanding your user base. For that, you’ll need to make your app is comfortable for any customer. Not only will this advance your reputation and polish your UX, but it’ll also increase your revenue. For enhanced accessibility, you should ensure:
Security is often considered a discipline separate from software testing services. It’s especially complex and requires precise skills. In 2023, the number of cyber attacks on the baking industry reached well over 3000. That’s the biggest figure since the last decade. Given the amount of attention fintech gets from hackers, you’ll definitely want advanced defenses.
Regarding the fundamentals, make sure you have these covered:
You might want to consider QA outsourcing services for your security efforts. Given the intricacies involved in establishing robust protection, you’re likely to need assistance. External security audits and ethical hacking will only strengthen your product and clients’ trust.
There’s probably no fintech app that doesn’t use automation testing services. In the sector, there’s always much to do, too little time, and too many high standards. And automated tests give your project that much-needed boost.
So, yes, you should definitely look into automated testing for your project. We already have a guide on how to build a targeted automation strategy, prepare your team and environment, as well as how and what to automate. For this article, let’s recap where you really should introduce automation.
These are just a few examples. But the golden rule of automated testing in banking software is to use it in time-consuming, repetitive, and complex aspects. Don’t disregard manual testing services, though. They’re mighty useful for locating obscure defects and hidden weaknesses. And that extra layer of quality goes a long way. Plus, no automated tool can ever replace human intuition and creativity, especially needed for UX-related checks.
While on the subject of practices that supercharge your project, we can’t not mention continuous testing. It’s the next level of test automation, integrated seamlessly into your CI/CD pipeline and offering more benefits on the business side:
Overall, continuous testing is certainly something you might want to look into, especially since it offers the most value to industries like healthcare, government, defense, and, of course, fintech.
Since banking apps have regular updates, security patches, and new features, continuous testing allows you to take proper care of this bazillion of moving parts. Mistakes, rework, and rollbacks are almost non-existent. And the quality of your project skyrockets like never before.
If this got you curious, here’s a somewhat simplified guide on implementing continuous testing into your project.
Yes, we know it’s a lot. And that’s the “simplified” version. There’s good news, however. Instead of doing it all from scratch, you can hire an experienced team to assist you. External expertise can help not with testing alone. It can guide you through establishing workflows and processes needed to support continuous testing.
Overall, don’t get too excited over this approach’s benefits. There’s a lot of work and money involved. So, consider everything carefully. If you decide to go with continuous testing, put skilled professionals first. It simply won’t work without them. Well, nothing in software development ever does.
While on the subject of skills, you might want to consider what talents you’ll need in the future. Keep in mind that this future is running right at us at the speed of sound, bringing a few interesting friends with it.
Emerging trends, like AI and blockchain, have been around for quite some time. So, to be honest, there’s not much new stuff waiting for you. The sort of issue is that tech that some have been ignoring is becoming rather mature. At some point, companies that stuck to “the traditional” way of doing things will have to ask themselves–why not use these better methods?
That same question will appear in users’ minds the more they interact with, let’s say, more modern digital products. To put it briefly:
Keep in mind that we’re not saying you should immediately implement every banking software trend that’s on the rise. That’s just impractical. What you actually should do is prepare. By that, we mean refining what you have and laying the groundwork for what’s to come.
QA teams will face increased pressure to deliver seamless mobile experiences as user expectations rise. Testing will demand deep expertise in mobile performance, security, and accessibility.
Moving to the cloud will shift QA responsibilities toward managing dynamic, scalable environments. Teams will handle more complex configurations and ensure data security during cloud-based testing.
QA will become a fully integrated part of the development pipeline, collaborating in real-time with developers and operations. Testing will shift to a continuous process, demanding new automation and collaboration skills.
AI and ML will redefine how QA plans, executes, and maintains tests. Teams will use AI to optimize test coverage and predict defect-prone areas.
QA teams will face the challenge of validating blockchain components, such as smart contracts, where even minor defects can have significant financial implications. Testing will become more specialized, with a heavy focus on security, performance, and interoperability.
But once again, trends shouldn’t be your priority. Perfect the product you have in terms of processes, skills, and strategies. Then, you’ll be able to confidently take on future transformations and successfully
develop them within your project.
QA outsource is actually another trend. Though because it’s used across all industries and has been growing in popularity since it became a thing, we can definitely say that it’s not just a “hot topic.” It’s a tested, beneficial, and often preferred method of doing things.
And it doesn’t come as a surprise as QA outsourcing services act as a true game changer, letting you:
It might sound too good to be true. But we stand behind everything said. Our teams have helped hundreds of clients achieve their goals and fully implement desired benefits.
Our specialists are diverse in their skills: some are jacks of all trades (like our general engineers), and some are fully dedicated to niche domains (like our security experts). But all of them put everything they’ve got into their work. They always focus on the task at hand, prioritizing your goals and personalizing solutions to your project specifics.
To sum it up, you can confidently rely on external expertise with your fintech product. And when you decide to collaborate with a QA company, we encourage you to conduct proper research. There are many remarkable banking software testing services. But there are also lots of providers who, let’s say, can quite deliver what you need.
So, before selecting your partner, we encourage you to consider everything that goes into it.
The fintech sector is genuinely exciting. It’s full of interesting challenges and opportunities. But it’s important to not get caught up in our own ways or carried away by the new, fun stuff. The goal of any project in any sector is to make a memorable and profitable product. And there’s really only one way to achieve that—putting quality first.
So when you face yet another development headache, remember what you’re enduring it for. And if it all gets a bit too much at some point—our team is always here.
Software testing is the process of evaluation a software item to detect differences between given input and expected output. Software testing is a process that should be done during the development process. In other words, software testing is a verification and validation process.
This article is devoted to highlighting the most popular software testing tools nowadays.
Here are some important tools to test the performance, load and stress of the website/application. These tools ensure that your website/application will run under high performance and less load & stress.
Apache JMeter is a 100% pure Java desktop application designed to load test functional behavior and measure performance...
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