QA Madness Blog   Top Bug-tracking Tools of 2020: Four Friends of Yours

Top Bug-tracking Tools of 2020: Four Friends of Yours

Reading Time: 4 minutes

Every QA engineer seeks to make the most of their working time. The more tasks, projects QA testers have, the more seriously the question arises: how to systematize information about all the tasks, bugs detected, working hours accounted. Several ready-made solutions have already become promising assistants for QA specialists and developers in the project management — issue tracking software better known as bug tracking tools.

Have you ever seen a QA engineer without a bug tracking system? It seems it is a dying breed. Any beginner or experienced QA engineer needs a good bug tracker to ensure the quality assurance process operates smoothly. But how to choose the one and only — always by your side, helping to build plans for the future? Yes, we’re still talking about the bug tracker 🙂 So, we are here to help you and reduce your time searching for the perfect defect tracking tools in the diverse world of bug tracking solutions. We created a small review of our favorite bug tracking software, which will come in handy in 2020. Let’s take a closer look at the players we have.

JIRA

Key features:

  • Extensive implementation of the server part
  • Integration with multiple VCS
  • Integration with GitHub and Bitbucket

Jira is one of the most popular defect tracking tools developed by Atlassian Software Systems. This bug tracker demonstrated its effectiveness in the projects of various scales. So, there are no reasons to forget about it in 2020. The developers took care of the options in the implementation of the server part. It can be implemented with many relational database management systems, such as DB2, MySQL, SQL Server. Jira integrates with a large number of concurrent versioning systems such as CVS, ClearCase, Subversion. At last, the indisputable advantage of this bug tracker is the possibility of its integration with GitHub and Bitbucket, which significantly simplifies the testing and development process.

Redmine

Key features:

  • Free to use
  • User-friendly interface
  • Ability to plan using the Gantt chart

Redmine is a free issue tracking software. It got nearly the same fame as Jira. Mainly it is because of the system openness, but it is a cross-platform function and convenient user interface that make Redmine so convenient. The latter, by the way, is represented by the web interface itself, applications for IOS (iRedmine), Windows Phone (Redmine To Go), and Android (RedminePM), as well as other user interface options. A distinctive feature of Redmine is the ability to design and track tasks using Gantt tools, which facilitates task planning and project management. So, if you are looking for an effective, but free bug tracker, take a look at Redmine, you might be surprised.

Trello

Key features:

  • Freemium model
  • Possibility to work with several boards
  • Integration with different services

We can’t be quiet about the fact that Trello is among our favorite 🙂 Since we work with the development teams worldwide, we find the tool convenient for those who outsource QA services.
This bug tracking system was initially designed to manage small group projects and was developed by Fog Creek Software. Trello is a freemium business model. It uses a flexible Kanban project management methodology.

Trello is a web application and is more commonly used not only as a bug tracker but also as a project management system, which is quite convenient. Projects are distributed to boards. On boards of a task, it is possible to separate the columns by the principle of a Kanban board: new tasks, tasks in queue, current tasks, completed tasks, and so on.
Tasks are marked with different colors. You can use color markers to assign task priority. Specific users are added to the boards and assigned to tasks where they can write comments on their progress. Trello is an excellent bug tracking tool, which ensures effective QA testers and developers’ cooperation.

YouTrack

Key features:

  • Advanced task search
  • Automatically finds duplicates
  • Includes Agile boards (to support Scrum, Kanban, and mixed processes)

YouTrack is the product of JetBrains, which is one of the most advanced bug tracking systems today. YouTrack integrates with more CVS, as well as GitHub and Bitbucket, making it easy to use. However, YouTrack is valuable for having several unique features to assist in the daily life of the project. Also, this bug tracking software is a great assistant for your Agile project. It includes the Agile Board, which is easily configured. YouTrack helps you to manage your Agile project effectively, allowing to include multiple projects, set deadlines and manage the changes on the board or backlog in real time. Also, an advanced system of task search and automatic search of duplicates in the processing of bug reports greatly facilitates work on the project for QA engineers.

Final Word

Well, we provided with the most popular defect tracking tools, but not all, of course. There are a lot of other names in the saturated bug trackers world. As you can see, issue tracking software is a dime a dozen here. But we hope we helped you to know more about the most promising players of 2020. Most probably, one of them will become a best friend of yours. And if it happens, we will know that our work is done here.

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