QA Madness Industries  E-commerce

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E-commerce Testing

If your business has an existing e-commerce presence or you want to break into the e-commerce market, contact the team at QA Madness today for more information on what we can do for you and your business.

Peculiarities of E-Commerce Testing

As a rule, a CMS chosen by a company has been already carefully tested, and the functionality isn’t buggy. There’s not much work for a QA company to do.

E-shop owners use extensions to enhance the standard features. These things can be incompatible with the main functionality or affect it in different ways.

The payment functionality requires special attention. E-commerce platforms have integrations with numerous payment methods, and each should work flawlessly.

It makes sense for big platforms to integrate e-commerce software with CRM, ERP, and other reporting and analytics tools. Thus, it is essential to check for interoperability.

We Test a Variety of E-Commerce Solutions

Types of E-commerce Software:

eshop logoE-shops

extensions logoExtensions

marketplace logoMarketplaces

ecom-tools iconE-commerce tools

xaas logoXaaS

E-Commerce Platforms:

magento logoMagento

shopify logoShopify

shopware logoShopware

woo commerce iconWooCommerce

bigcommerce logoBigCommerce

prestashop logoPrestashop

The QA Madness team can test other solutions, too. Just let us know with what platform you work. We’ll gladly discuss the details and prepare a testing strategy for it.

E-Commerce Application Testing

In general, we can use the same e-commerce test cases for mobile platform and e-commerce website testing. There are just a few things peculiar to applications.

During e-commerce mobile app testing, it is essential to check compatibility with different operating systems, browsers and their versions, screen sizes, etc. It is also significant to check mobile-specific features, like screen rotating and user events that can interrupt your experience with an app – phone calls, notifications, etc.

One more case to check during mobile QA is the integration of payment features into applications that aren’t designed as e-commerce products. In other words, if an app displays a promo with a link to another resource or a Purchase button, this feature requires testing as a part of e-commerce functionality.

Our work with e-commerce clients includes platform-specific projects across Magento and Shopify. In one engagement, we helped a UK Magento clothing store with 250K monthly visits identify a product attribute conflict their internal team had missed. In another, we built a full QA strategy for a US Magento bookstore from scratch, eliminating 95% of critical issues before launch. We also set up the complete testing process for a Shopify interior outlet built entirely on custom functionality.

 

Let's start a new project together

QA Madness covers a full scope of the QA-related services. We run manual & automated testing for web and mobile projects and ensure continuous support at each stage of development.
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Things to Test in an E-Shop

E-shop features and loading speed are the main aspects to pay attention to during the quality assurance phase. Then come different types of performance tests, followed by smoke and regression testing before the release:

Design and features of item pages

Coupon and promo code validation

Order management

Purchasing functionality

Payment gateway

Price generation and calculations

Installation of extensions

Searching, sorting, and filtering

Forms, buttons, links, etc

Different traffic conditions

Core functionality check (after code changes)

Business-critical features verification (before going live)

E-Commerce Testing: Manual or Automated?

Manual
E-Commerce Testing

Suitable for working with the new features – when it is necessary to test a shop quickly, to check features that are known to have a lot of bugs, or to deal with unstable functionality.

Automated
E-Commerce Testing

Suitable for smoke and regression tests – when there is a scope of stable functionality, and you need to verify the core features after implementing some changes.

Benefits of E-Commerce Testing

01
Preventing purchase interruption that happens due to a defect.
03
Evaluating the functionality against an average and heavy load.
02
Verifying that a user path and all the features are clear for users.
04
Ensures vast test coverage, revealing bugs that are normally overlooked in scripts.

Why E-Commerce Teams Choose QA Madness

E-commerce platforms demand more than standard QA. From payment
gateways to extension compatibility, we focus on the areas where
revenue-impacting issues are most likely to occur.

Extension Compatibility Is Our Specialty

Most e-commerce bugs don’t live in the core CMS. They appear when
extensions interact with each other or with custom functionality.
We’ve built test coverage specifically for extension and plugin
compatibility across Shopify, Magento, and WooCommerce ecosystems.

Payment Testing With Zero Shortcuts

We test every payment gateway integration end-to-end: successful
flows, declined cards, timeout scenarios, refund paths, and currency
edge cases. Payment failures are among the costliest bugs in
e-commerce, which is why every payment path receives thorough
validation.

We Work at Your Release Cadence

Whether you push weekly updates or prepare for a major seasonal
launch, QA Madness adapts to your timeline. We’ve supported teams
through Black Friday launches, platform migrations, and continuous
delivery pipelines.

No Ramp-Up Delays

Our e-commerce QA engineers come with ready-made test cases for the
most common platforms and scenarios. You get meaningful test
coverage from day one, without spending weeks on onboarding and
knowledge transfer.

Clients

Our specialists become full-fledged members of the clients’ teams soon after they join the projects. Each QA expert is as dedicated to your goals as you are. Our average retention on the QA software testing project is 3.5 years. Many clients have been working with our dedicated QA experts far more than that, and many choose to return with their new projects.

  • Fisherman Labs
  • Fight camp
  • iiaa
  • Lunaphore
  • Solarflare
  • Viamo
  • wezz e-commerce
  • Acumen
  • Isadora
  • Group
  • Ewave logo
  • Brkfst logo
  • Anchor AI Logo

Frequently Asked Questions

Answers to the most common questions about our e-commerce testing services.

What E-Commerce Platforms Do You Test?

We work with Shopify, Magento, WooCommerce, Shopware,
BigCommerce, and PrestaShop. If you use a different platform,
we can prepare a tailored testing strategy for it.

What Types of E-Commerce Software Do You Cover?

We test e-shops, marketplaces, extensions, e-commerce tools,
and XaaS products for both web and mobile.

Do You Test Mobile Apps as Well as Websites?

Yes. For mobile, we check compatibility across OS versions,
browsers, screen sizes, and mobile-specific interactions such as
push notifications and screen rotation.

When Should I Choose Manual vs. Automated Testing?

Manual testing works best for new or unstable features.
Automated testing is ideal for regression and smoke testing
when you need to verify stable functionality after code changes.

What Does E-Commerce Testing Actually Cover?

We test payment gateways, checkout flows, order management,
promo codes, search and filtering, third-party integrations such
as CRM and ERP, and performance under different traffic conditions.

How Do I Get Started?

Fill in the contact form on this page or book a consultation.
We’ll review your setup and get back to you shortly.

Let’s create a better e-commerce platform together.

Fill in the form, and we’ll get back to you shortly.

     

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    QA Service

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    Our QA team detect issues in your software that might negatively affect its performance. That way you can fix these issues and get your product on the market as quickly as possible.
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